Leveraging Guru's iPaaS Integrations: Zapier and Workato

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Tip

This article covers iPaaS integrations for automating workflows and syncing data between Guru and other business tools. If you're looking to connect AI tools like Claude or ChatGPT to Guru's knowledge base, see Connecting Guru's MCP Server instead.

Zapier

Zapier allows you to automate tasks based on events in Guru or external tools.

Available Triggers and Actions

See the Guru app page in Zapier for options: Zapier + Guru

Troubleshooting Zapier

If you're running into issues:

• Visit your Zap Details to view the Task Usage and Zap Run tabs for history and errors.
• Use Zapier’s Support Documentation or contact their team directly.
• If the issue relates to the Guru Zapier app, Zapier’s team will contact Guru Support on your behalf.

Frequently asked questions about Zapier + Guru

What permissions do I need to create a Zap?
Zapier access aligns with your Guru role and permission levels. A 403 error usually means you're authenticated but do not have access to that specific endpoint.Learn more about Guru roles.

Why doesn’t the Card Archived trigger show folder ID?
Archived Cards no longer retain folder information, so Zapier cannot provide folder ID when this trigger is activated.

Can I pull comment content from the Card Comment Trigger?
Not currently. The Card Comment content is not available via this trigger.

Can I trigger an action when a tag is added to a Card?
You can use Zapier Filter Rules on the Card Created trigger to check for specific tags. This will not apply to tags added after Card creation.

Workato

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Access Required

Only Admins or users with developer permissions can install the connector.

Guru’s Workato Community Connector enables deeper automation through customizable recipes using Guru’s API.

Available Triggers and Actions

Installing the Workato Community Connector

1. Install the Guru Community Connector to your Workato workspace.
2. A copy of the connector will be cloned into your workspace.
3. You may extend the connector functionality using Guru’s API documentation, or use it as-is.
4. Click Release latest version to make it available for use in your recipes.

Authenticating your Guru Account in Workato

1. Go to App Connections.
2. Search for the Guru app.
3. Name your connection.
4. Sign in with your Guru username and User API Token.
5. Once authenticated, you're ready to build workflows.

Recommended Workato Recipes

Visit Guru’s Workato Recipe Index for a library of ready-to-use workflows and automation ideas.