Deleting sample data from a Guru Trial

Trial accounts now come with pre-populated sample data which helps you get started from day one! When your free trial is converted and becomes your active account, it will carry over the configurations, content, and settings they established during their trial period. This approach ensures continuity and allows you to build upon your initial setup without losing any data or progress that was made during your trial.

If you would like to remove the sample data, this article provides instructions on how to do so.

👥

Access Required

Admin access is required to remove sample data.

Removing sample data

Deleting Sample Cards

1. Access the Resource Center by clicking the question mark on the bottom right of the Guru web app screen.
2. Click Remove Sample Content.
3. Click Archive Sample Cards.
4. Follow the in-app prompts to remove sample content.

Deleting Sample Sources

1. Access the Resource Center by clicking the question mark on the bottom right of the Guru web app screen.
2. Click Remove Sample Content.
3. Click Delete the Sample Sources.
4. Follow the in-app prompts to remove sample Sources. Repeat as necessary.

Deleting Sample Users

1. Access the Resource Center by clicking the question mark on the bottom right of the Guru web app screen.
2. Click Remove Sample Content.
3. Click Remove Sample Users.
4. Follow the in-app prompts to remove sample users. Repeat as necessary.



Deleting Sample Templates

1. Click the + Create a Card button at the top of the Guru web app or "⊕**"** plus button in the Guru extension.
2. Hover over the template you want to delete and click the pencil icon to Edit Template.
3. Click the trash icon to Delete Template.

Deleting Sample Pages

1. Locate the page you want to delete in the left navigation panel and click the ellipses |...|**
2. Click Delete Page.

📘

Note

You need to delete subpages before you can delete a Page.

Deleting Sample User Groups

1. Click Manage.
2. Click Groups.
3. Select the Group you want to delete.
4. Click Delete Group. Repeat as necessary.

Deleting Sample Knowledge Agents

1. Click Manage.
2. Click Knowledge Agents.
3. Locate the Knowledge Agent you want to delete and click the ellipses |...|.
4. Click Delete Knowledge Agent. Repeat as necessary.