Signing into Guru

Signing in to Guru

Using email and password

1. Go to the Guru sign-in page.
2. Enter your email and password.

Forgot your password? Click Forgot your password? and follow the prompts to reset it. You’ll receive a reset link at your email address from [email protected]. If you don't receive a link, contact support.

Using Google Authentication

1. On the sign-in page, click Sign in with Google.
2. You'll be authenticated using your Google account credentials.

Using Single Sign-On (SSO)

1. If your team uses SSO, you must log in via your organization's Identity Provider (e.g., ADFS, Microsoft Azure, Okta).
2. If you’re unsure whether your team uses SSO or which provider to use, contact your Guru Admin.

Managing your account

Changing your password

1. Click your avatar in the upper right corner of the Guru web app.
2. Select Edit profile.
3. Click Change your password.
4. Enter your current password, then your new password, and confirm the change.
5. Click Save. A confirmation message will appear.

Switching between Guru workspaces

In the web app and browser extension

1. Click your avatar in the upper right-hand corner.
2. Select Switch Workspace.
3. In the settings menu, go to Workspaces.
4. Click Switch to workspace next to the workspace you want to access.

Frequently asked questions about signing into Guru

I'm not receiving the verification link in my email?**

• Check your spam or junk folder.
• Ensure your IT team isn’t blocking emails from [email protected].
• If you usually sign in through Google or SSO, you may not have a Guru-specific password to reset. Try signing in through your original method.

I logged into Guru but I can't see any of my team's content?

• You may have joined a duplicate or trial team.
• Contact Guru Support for help resolving this issue.

I'm having trouble logging in through my SSO Provider?

• Make sure you're using the correct SSO Provider set up by your team. When SSO is enabled on your team, users can not log in through Guru's sign in page and instead need to log in through their SSO Provider.
• Admins can always login without SSO as measure to prevent account lockout.

I didn't receive an invitation to Guru?

• If you've been invited to Guru by an Admin, you can still sign up directly on the Guru Sign Up page.
• Check your spam folder for the verification email.