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Creating Guru Cards from Slack

Guru's Slack app makes it easy for authors and Collection owners to capture knowledge as it’s shared—without leaving Slack. You can create new Guru Cards or add to existing ones directly from messages or threads, ensuring important information is documented and accessible to your team.

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Tip

Enable Trending Topics in Slack to surface recurring questions in designated channels. Then, use Assist to summarize and structure that information directly into Guru Cards.

Creating a Guru Card from Slack

  1. Ensure the Guru app is added to the Slack channel by typing:
    /invite @guru
  2. Click the three dots (⋯) on the top-right of any Slack message.
  3. Select More message shortcuts… and search for Create Card.
  4. Click Create Card.

Create a Guru Card using Guru's app for Slack

  1. Enter a Card title.
  2. Choose whether to create the Card from the selected message or the full thread using the Create Card from dropdown.
  3. Review and edit the content that was pulled into the Card body.

⚡️ Assist Options (All-in-one and Enterprise plans)
Click the ⋯ next to the Assist button to:

  • Summarize text
  • Convert text to FAQ format
  • Extract relevant messages from a trending topic thread

  1. Under Publishing Options, select:

    • Save as Draft (in Guru) – if you want to finalize it later in the web app or extension
    • Publish Card now – to publish immediately

  2. If publishing now:

    • Choose the Collection to save the Card.
    • Click Next to proceed or Cancel to stop. Drafts will not be saved if publishing is canceled at this stage.

  3. Select the Verifier, set a Verification Interval, and optionally:

    • Assign to a folder or create a new one
    • Add or create tags

  4. Click Save to publish.
    The Slackbot will post a threaded reply with links to View Card or Open Card in Guru.

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Note

  • The person creating the Card will be set as the verifier by default.
  • The verification interval defaults to every 3 months.
  • Images and files from Slack messages cannot be pulled into Cards. Submit feedback if this functionality would be useful for your team.

Adding to an existing Guru Card from Slack

  1. Click the three dots (⋯) on any Slack message that links to a Guru Card.
  2. Select More message shortcuts…, then search for Add to existing Card.
  3. Locate and select the Card you want to update.

Add to an existing Guru Card

  1. A text box will appear containing the Slack message.
    • This content will be appended to the bottom of the selected Card.
  2. Under Publishing Options, select:
    • Save as Draft (in Guru)
    • Publish Card now

Click Save to confirm.

Updated 2 days ago