Setting up Workday Help Articles as a Source

Connecting Workday Help Articles makes it easy to bring your existing help content into Guru as a searchable Source. Your team can find answers from Workday documentation directly within Guru's search and AI-powered tools.


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Access Required

Guru Access: You need to be an Admin, Source Creator, or relevant custom role to set up Sources.

Workday Access: You must have Workday admin privileges to create the required API Client.


Setting up Workday Help Articles as a Source

Before you begin, you'll need to create a Workday API Client within your Workday instance. This requires Workday admin access and must be configured with the correct OAuth redirect URL.

  1. In Guru, go to Manage.
  2. Select Sources, then click Add Source.
  3. Choose Workday Help Articles from the list of integrations.
  4. Authenticate using your Workday API Client credentials.
  5. Configure your sync preferences:
    • Audiences: Select one or more audiences who should have access to the articles.
    • Article Statuses: Choose which article statuses to include (e.g., published, draft).
  6. Click Connect Source.
  7. Assign which Guru Groups should have access to this content..

Objects synced from Workday Help Articles

The following information is synced from each Workday Help Article:

ObjectDetails
Article TitleThe title of the help article
Article ContentFull content body of the help article
Article URLDirect link to the article in Workday
Article IDUnique Workday Help Article identifier

Note: This integration does not support native permissions syncing due to the sensitive nature of Workday's API data. You'll need to manage access permissions within Guru using Groups.