Setting Up Hubspot and Hubspot Ticketing as a Source

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Access Required
API Token - This is available on all Hubspot CRM Editions, but only Admins have access to generate an API Token in Hubspot.

Setting Up Hubspot as a Source

Navigate to Manage > Sources.
Select Hubspot from the icon menu.
Enter your Company ID. You'll find this ID under the Account Section in Hubspot when you click on your company name in the top right corner).

Enter your API Key.

Provide the following Scopes.

Permission	Explanation
crm.objects.companies.read	Needed if reading a company
crm.objects.contacts.read	Needed if reading contacts
crm.objects.custom.read	Needed if reading custom objects
crm.objects.deals.read	Needed if reading deals
crm.objects.owners.read	Needed if reading owners
crm.schemas.custom.read	Needed if reading custom objects' schema
sales-email-read

Create App.
Copy the API Key upon completion and enter it in the authentication module in Guru.
You'll then be prompted to enter your Tenant ID, which is the same Company ID you added in Step 3.
Guru will send a confirmation email when the initial sync is complete. This will also be indicated in the web app when you see the Sync status change from "Initializing" to "Synced."

Companies (Accounts), Pipelines (Stages), Owners (Users), Deals (Opportunities), Notes, Tasks

Navigate to Manage > Sources.
Select Hubspot Ticketing (Service Hub) from the icon menu.
Enter your Company ID. You'll find this ID under the Account Section in Hubspot when you click on your company name in the top right corner).

Enter your API Key.
1. To find this go to Profile & Preferences > Integrations > Private Apps.
2. Create a private app
3. Provide a name and click Scopes
  1. Provide the following Scopes.
    
    Permission Explanation
    tickets Needed if reading tickets
    crm.objects.users.read Needed if reading users
    sales-email-read Needed if reading emails
Create App.
Copy the API Key upon completion and enter it in the authentication module in Guru.
You'll then be prompted to enter your Tenant ID, which is the same Company ID you added in Step 3.
Guru will send a confirmation email when the initial sync is complete. This will also be indicated in the web app when you see the Sync status change from "Initializing" to "Synced."

Tickets