Best Practices: GuruGPT

Using Example Prompts

Think about what sources you’ve connected to Guru—like Gong, Salesforce, your Wiki, or a ticketing system. Your prompts should target the content available in those sources.

Team	Example Prompt
Marketing	Generate blog post ideas related to [X product launch].
Enablement / L&D	Write an outline for a 30-minute enablement session on [X feature or process] for the customer team.
Sales / Customer Success	Summarize the last call with [X Client Name]. Write an email to [X company] inviting them to our event.
Support	Did something change with [X feature] recently that could cause user issues?
Product	Write a product spec for [X feature] to share with the customer-facing team.

Example of Guru GPT pulling from 4 company knowledge sources: