Adoption Analytics Dashboard

The Adoption and Feature Usage analytics dashboard helps teams evaluate how effectively Guru's core features are being used. It tracks all active user actions to uncover trends, benchmark engagement, and highlight opportunities for improved adoption.

The Adoption analytics dashboard helps teams evaluate how effectively Guru's core features are being used. It tracks all active user actions to uncover trends, benchmark engagement, and highlight opportunities for improved adoption.

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Important
This is a brand new analytics experience launched January 26th. For more on what is changed between the old and new analytics experience, check out this Help Center article.

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Access Required
Your permissions...
You can view analytics for...
Admin role
• Everything across your entire workspace
Edit access to at least one Collection as Owner, Author, or Editor)
• All Cards you can access across any Collection
• Cards & Collections dashboard
• Adoption and Users & Groups dashboards
Own specific Pages
• Only the Pages you own
• Adoption and Users & Groups dashboards
Own specific Knowledge Agents
• Only the Knowledge Agents you own
• Adoption and Users & Groups dashboards
Viewer access everywhere
• No analytics access

Your permissions...	You can view analytics for...
Admin role	• Everything across your entire workspace
Edit access to at least one Collection as Owner, Author, or Editor)	• All Cards you can access across any Collection • Cards & Collections dashboard • Adoption and Users & Groups dashboards
Own specific Pages	• Only the Pages you own • Adoption and Users & Groups dashboards
Own specific Knowledge Agents	• Only the Knowledge Agents you own • Adoption and Users & Groups dashboards
Viewer access everywhere	• No analytics access

Accessing the Adoption dashboard

Navigate to Analytics > Adoptions tab in the Guru web app.

Understanding Adoption and Feature Usage reports

Adoption Rate

Average percentage of total users who were active during the selected time period (e.g., if 98 out of 100 users took an action in the last 30 days = 98% adoption rate)

Daily Average Adoption Rate

Average percentage of users active per day within the selected period (e.g., Day 1: 50 users, Day 2: 25 users, Day 3: 50 users = average of ~42% daily adoption)
The corresponding graph below shows daily average adoption for these users over time.

Weekly Average Adoption Rate

Average percentage of users active per week (measures if someone logged in at least once during each week in the period)
The corresponding graph below shows daily average adoption for these users over time.

Usage by source

Bar chart showing where user actions occurred, broken down by platform:
- Guru Web App
- Extension
- Guru API
- Slack
- MS Teams
- Mobile App
- Other (ex. Zapier or MCP Clients)

Total Adoption Rate over Time

Area chart tracking weekly user engagement over time.
A benchmark line is shown at 80%, the recommended weekly engagement target.

Exporting and Scheduling Reports

Learn how to export and schedule recurring report delivery here.

Frequently asked questions about adoption analytics

Why does “Total Adoption over time” differ from “Total Adoption”?

Adoption over time shows weekly engagement, reflecting only the % of users active in a given week.
Total Adoption counts unique users active across the entire timeframe.
Example: If two users are active in Week 1 and two different users are active in Week 2, weekly adoption is 50% each week, but total adoption is 100%.

Updated 4 days ago