Setting up Hive as a Source
Connecting Hive as a Source in Guru allows you to bring your Hive workspace data into Guru for AI-powered answers. Your team can quickly find relevant information stored in Hive without manually importing or duplicating content.
Access RequiredGuru Access: You need to be an Admin or relevant custom role to set up Sources.
Hive Access: The authenticating user must have an API Key with access to the Hive workspace, projects, and tasks you want to sync.
Setting up Hive as a Source
- Go to Manage > Sources.
- Select Hive from the list of Source icons.
- Enter your Hive API Key when prompted.
- Grant Guru permission to access your Hive workspace.
- Select content to sync:
- Choose specific projects or lists
- Or select all content from your workspace
- Assign which Guru Groups should have access to this content.
- Click Connect Source.
What gets synced from Hive
Primary objects are the objects used to generate the search record.
| Common Model / What You'll See During Setup | Objects/Data Brought In | Key Fields |
|---|---|---|
| Ticket | Primary Object: Hive actions/tasks | ā¢ Name ā¢ Description ā¢ Status (Enum) ā¢ Priority (Enum) ā¢ Due date ā¢ Assignees (Array) ā¢ Attachments (Array) ā¢ Collections (Array) ā¢ Tags (Array) ā¢ Ticket URL ā¢ Completed at ā¢ Remote created at ā¢ Remote updated at ā¢ Remote ID ā¢ Remote data |
| Collection | Hive projects/workspaces | ā¢ Name ā¢ Description ā¢ Remote ID ā¢ Remote data |
| Comment | Comments on actions | ā¢ Body ā¢ User (UUID) ā¢ Ticket (UUID) ā¢ Remote created at ā¢ Remote ID ā¢ Remote data |
| User | Hive workspace members | ā¢ Name ā¢ Email address ā¢ Teams (Array) ā¢ Remote ID ā¢ Remote data |
| Team | Hive teams/groups | ā¢ Name ā¢ Remote ID ā¢ Remote data |
| Attachment | File attachments on actions | ā¢ File name ā¢ File URL ā¢ Uploaded by (UUID) ā¢ Ticket (UUID) ā¢ Remote created at ā¢ Remote ID ā¢ Remote data |
| Tag | Action labels/tags | ā¢ Name ā¢ Remote ID ā¢ Remote data |
| Role | User roles/permissions | ā¢ Name ā¢ Remote ID ā¢ Remote data |
Permissions
- When you connect Hive as a source in Guru, you'll permission that content in Guru. Learn more here.
- If someone is not provided with access in Guru to this source, they will not see Hive results in searches or when chatting with Guru.
Frequently asked questions
Can I sync only specific Hive projects or lists?
Yes, during setup you can select specific subsets of Hive content to sync rather than syncing your entire workspace.
Updated 4 months ago
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