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Getting Started

Welcome to Guru's Getting Started Hub
📘Best Practice: Content Migration Onboarding

Knowledge Agents

What are Knowledge Agents?
- Migrating a legacy Knowledge Agent to Skills
Creating Knowledge Agents
Search and Chat with Knowledge Agents
Knowledge Agent Skills
Perform Research with Knowledge Agents
Knowledge Agent Automations
Rolling out knowledge agents: A step-by-step guide
📘 Best Practices: Creating Knowledge Agents
Setting Up AI Guardrails
📘 Best Practice: Asking Effective Questions
Using Operator Mode to configure your Knowledge Agent

Connecting Sources

How Sources Work in Guru
- 📘 Best Practices: Deciding how to connect your information to Guru
List of Available Sources

Organizing Your Workspace

Guru Collections
- Guru Folders
Using the Card Manager
Creating and managing Pages in Guru
- 📘 Best Practices: Designing Pages
Sending and Receiving Announcements
Customizing your Workspace
Favorite Cards/Folders
Following Cards and Authors

Creating Content in Guru

Guru Cards
📘 Best Practices: Troubleshooting User Card Access
AI Assist
- Using AI Assist When Viewing Cards
- 📘 Best Practices: Custom Prompts for AI Assist
Migrating Knowledge into Guru
Exporting Content from Guru
📘 Best Practices: Creating Cards

Maintaining Knowledge Quality

What is Verification?
How Content is Verified in Guru
Setting up Knowledge Agent Quality
Guru's AI Agent Center
📘 Best practices: Maintaining your Knowledge Agent over time
📘 Best Practices: Troubleshooting missing or unexpected AI Answers

Integrations & AI Tech Stack

Connecting Other Tools to Guru (via MCP)
Using Guru as an MCP Server
Setting up Guru's App for Slack
Installing Guru's Browser Extension
Using Guru's Email Add-Ins
Setting up Guru's app for Microsoft Teams
Using Guru on a mobile device
Leveraging Guru's iPaaS Integrations: Zapier and Workato
Leveraging Guru's API

Analytics & Governance

How to navigate Guru Analytics
Adoption Analytics Dashboard
Knowledge Agent Analytics Dashboard
Card & Collections Analytics Dashboard
Users & Groups Analytics Dashboard
Individual Card Usage Dashboard
Announcement Analytics Dashboard
Page Analytics Dashboard

Setting up Your Workspace

Creating Workspaces
Signing into Guru
Inviting & Removing Users
Managing Permissions
Employee Profiles, Org Charts, and HRIS Sync
Single Sign-On (SSO) & SCIM
Workspace Settings
Customizing your navigation with Team Essentials and My Pins
Using Guru in languages other than English
Security and Compliance
Managing your Guru Subscription
- Canceling your GetGuru Subscription
Contacting Guru Support
Managing Guru Notifications
About Guru Credits

Release Notes

Guru Release Notes 2026
Guru Release Notes 2025

Routing and Escalation

Getting a question to the right person when the Knowledge Agent is not the right answerer.

Escalate To A Human
Route To The Right Team
Open a ticket with IT

Updated 20 days ago

Restricted Topics Guard

Escalate To A Human

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