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Getting Started

Welcome to Guru's Getting Started Hub
📘Best Practice: Content Migration Onboarding

Knowledge Agents

What are Knowledge Agents?
Creating Knowledge Agents
Search and Chat with Knowledge Agents
Knowledge Agent Skills
Perform Research with Knowledge Agents
Knowledge Agent Automations
Rolling out knowledge agents: A step-by-step guide
📘 Best Practices: Creating Knowledge Agents
Setting Up AI Guardrails
📘 Best Practice: Asking Effective Questions
Using Operator Mode to configure your Knowledge Agent

Connecting Sources

How Sources Work in Guru
- 📘 Best Practices: Deciding how to connect your information to Guru
List of Available Sources

Organizing Your Workspace

Guru Collections
- Guru Folders
Using the Card Manager
Creating and managing Pages in Guru
- 📘 Best Practices: Designing Pages
Sending and Receiving Announcements
Customizing your Workspace
Favorite Cards/Folders
Following Cards and Authors

Creating Content in Guru

Guru Cards
📘 Best Practices: Troubleshooting User Card Access
AI Assist
- Using AI Assist When Viewing Cards
- 📘 Best Practices: Custom Prompts for AI Assist
Migrating Knowledge into Guru
Exporting Content from Guru
📘 Best Practices: Creating Cards

Maintaining Knowledge Quality

What is Verification?
How Content is Verified in Guru
Setting up Knowledge Agent Quality
Guru's AI Agent Center
📘 Best practices: Maintaining your Knowledge Agent over time
📘 Best Practices: Troubleshooting missing or unexpected AI Answers

Integrations & AI Tech Stack

Connecting Other Tools to Guru (via MCP)
Using Guru as an MCP Server
Setting up Guru's App for Slack
Installing Guru's Browser Extension
Using Guru's Email Add-Ins
Setting up Guru's app for Microsoft Teams
Using Guru on a mobile device
Leveraging Guru's iPaaS Integrations: Zapier and Workato
Leveraging Guru's API

Analytics & Governance

How to navigate Guru Analytics
Adoption Analytics Dashboard
Knowledge Agent Analytics Dashboard
Card & Collections Analytics Dashboard
Users & Groups Analytics Dashboard
Individual Card Usage Dashboard
Announcement Analytics Dashboard
Page Analytics Dashboard

Setting up Your Workspace

Creating Workspaces
Signing into Guru
Inviting & Removing Users
Managing Permissions
Employee Profiles, Org Charts, and HRIS Sync
Single Sign-On (SSO) & SCIM
Workspace Settings
Customizing your navigation with Team Essentials and My Pins
Using Guru in languages other than English
Security and Compliance
Managing your Guru Subscription
- Canceling your GetGuru Subscription
Contacting Guru Support
Managing Guru Notifications

Release Notes

Guru Release Notes 2026
Guru Release Notes 2025

Routing and Escalation

Getting a question to the right person when the Knowledge Agent is not the right answerer.

Escalate To A Human
Route To The Right Team
Open a ticket with IT

Updated about 2 hours ago

Restricted Topics Guard

Escalate To A Human

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