Adding Admins

This article explains how to assign workspace-level roles in Guru, including Admin, Creator, and custom roles. It also covers why using a system login for Admin access is recommended, especially when configuring integrations or external sources.

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Access Required
Only current workspace Admins (or a relevant custom role) can assign Admin roles. If your workspace no longer has any Admins, contact Guru Technical Support.

Assigning workspace-level roles

Making a user an Admin, Creator, or other custom workspace role

To assign workspace-level access to a user:

In Guru’s web app, go to Manage > Workspace Permissions.
In the All Members list, use the Find member by name or e-mail field to locate the teammate.
Start typing their name or email — results will auto-populate.
Select the teammate and choose one of the following role options:
- Admin
- Creator
- Custom role with workspace-level access
The selected role will be applied immediately.

You can have multiple Admins in a single workspace.

Using a system login for Admin access

Why it's recommended

Minimize disruptions: Use a system login as an Admin when configuring connected apps and integrations. This ensures continuity even if team members leave or change roles.
Transparent access: System logins help maintain visibility and clarity when authenticating with any external source.

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Updated 2 days ago