Adding Admins

In Guru, Admins have the ability to invite and remove users, create Groups, connect sources, manage Collections and assign Groups roles in those Collections, manage payment method and billing information, and more. If you'd like to share or transfer these abilities to another user, here's how to make another user an Admin.

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Note

We are releasing an additional role which will allow Admins to assign an Owner to specific features within Guru. Page Owners, Knowledge Agent Owners, and Source Owners, are now live, with more permission improvements coming soon.

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Access Required

Only a workspace Admin can make other users workspace Admins. If you remove all of your workspace Admins by accident, please contact Guru Technical Support.

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How to make a Guru user an Admin

1. In Guru's web app, navigate to Manage and click on Users and Groups > Admins
2. On that tab, you'll find the field to "Find member by name or e-mail" from the All Members list.
3. Begin typing the member's name or e-mail, and the appropriate teammate should auto-populate for you to easily select.
4. Choose the appropriate teammate(s) and click + Add to Admins. You can have multiple admins in a workspace.

We recommend inviting a system login and granting it Admin access to your workspace. You'll use this login when setting up and managing connected apps and integrations. That way, you can be sure there will be no disruption in connection while users come and go in your workspace. Along this same line, when you use a system login for authentication with any external source you connect to Guru, you can ensure continuity as well as have a very transparent view of exactly what content Guru has access to.

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Access Required

Admins are not automatically Authors. If you want to grant the Admin the additional ability to create, edit, and verify content, add the Admin to a Group with Collection owner or Author privileges. Learn more about Group roles.