Adding Admins

Assigning workspace-level roles

Making a user an Admin, Creator, or other custom workspace role

To assign workspace-level access to a user:

1. In Guru’s web app, go to Manage > Workspace Permissions.
2. In the All Members list, use the Find member by name or e-mail field to locate the teammate.
3. Start typing their name or email — results will auto-populate.
4. Select the teammate and choose one of the following role options:
   • Admin
   • Creator
   • Custom role with workspace-level access
5. The selected role will be applied immediately.

You can have multiple Admins in a single workspace.

Using a system login for Admin access

Why it's recommended

• Minimize disruptions: Use a system login as an Admin when configuring connected apps and integrations. This ensures continuity even if team members leave or change roles.
• Transparent access: System logins help maintain visibility and clarity when authenticating with any external source.

Frequently asked questions about Admins in Guru

Where can I see who my team Admins are?

If you have the Manage Admins permission, go to Manage > Workspace Permissions to view the full list. Admins have this access by default, and can be given via custom role.

If you don't have that permission, Workspace Permissions won't show up in your Manage menu. Anywhere the app would normally point you there, like a prompt to contact your admins, you'll see a pop-up listing your workspace's Admins instead, so you can always find who to reach out to.