Adding Admins

In Guru, Admins have full control over workspace-level settings and permissions. They can invite and remove users, manage billing, create Groups, assign roles, and connect external sources. This article explains how to grant Admin access to another user in your Guru workspace.

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Access Required
Only current workspace Admins can assign Admin roles. If your workspace no longer has any Admins, contact Guru Technical Support.

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Note
Guru is introducing a new role structure, allowing Admins to assign feature-specific Owners. You can now assign:
• Page Owners
• Knowledge Agent Owners
• Source Owners
More permissions improvements are coming soon.

Making a user an Admin

To assign Admin access to a user:

In Guru’s web app, go to Manage > Users and Groups > Admins.
In the All Members list, use the Find member by name or e-mail field to locate the teammate.
Start typing their name or email — results will auto-populate.
Select the correct teammate and click + Add to Admins.

You can have multiple Admins in a single workspace.

Using a system login for Admin access

Why it's recommended:

Minimize disruptions: Use a system login as an Admin when configuring connected apps and integrations. This ensures continuity even if team members leave or change roles.
Transparent access: When authenticating with any [external source](https://help.getguru.com/s/article/link

Updated 3 days ago