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Setting up Employee Org Charts and HRIS Sync

Guru's Org Chart provides a visual map of your workspace's user base, reflecting reporting relationships and organizational context. It connects roles to expertise, making it easier to identify who knows what, collaborate effectively, and access relevant knowledge.

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Access Required

All users can view the org chart. Admins can manage org chart visibility and configure HRIS sync for automated profile updates.

Viewing your workspace's org chart

  1. Click Org Chart from your avatar menu in the top-right corner.
  2. From any user's employee profile, click Show in Org Chart.
  3. In search results, hover over a teammate's name in the People tab and click Show in Org Chart.
Org chart in search

Use your mouse or trackpad to drag and zoom the chart. Click the # Reports button to expand a manager's direct reports. Use the Reset 🔄 icon to return to default view.

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Tip

Missing connections? Admins can fill gaps by:

Disabling the org chart

Admins can hide the org chart from all users:

  1. Go to Manage > Workspace Preferences
  2. Toggle the Org Chart visibility slider off.

This removes the Org Chart link and the Show in Org Chart option from profiles.

Setting up HRIS sync

Supported HRIS platforms

Guru supports syncing with the following HRIS platforms (partial list):

  • AlexisHR, BambooHR, ChartHop, Deel, Gusto, Hibob, Namely, Personio, SuccessFactors, Workday, Zenefits
    ...and many more.

Synced profile fields

The following fields may sync, depending on the HRIS:

  • First Name
  • Last Name
  • Profile Picture
  • Job Title
  • Team
  • Work Location
  • Start Date
  • Manager
  • Direct Reports (if available)

Fields like salary, SSN, or payment info will not be synced.

Freeform fields (editable only by users):

  • About Me
  • What I'm Working On
  • Best Way to Work With Me
  • Working Hours

Enabling HRIS sync

  1. Go to Manage > Users and Groups > HRIS Sync
  2. Click Set Up HRIS Sync.
  3. Select your HRIS provider and follow the setup prompts.
  4. Click Submit to confirm. Guru will show which fields are synced and provide options to Edit or Disable the sync.

Changes will appear in Guru within 24 hours.

Mapping the "Job Title" field

  1. Go to Manage > Users and Groups > HRIS Sync
  2. Click Edit Sync > Map fields
  3. Select the HRIS field you want to map to job_title in Guru.
  4. Click Save mappings.

Updating HRIS sync credentials

  1. Go to Manage > Users and Groups > HRIS Sync
  2. Click Edit Sync, then Update
  3. Walk through the prompts and click Submit

Troubleshooting org chart positions

If HRIS sync is disabled:

  • Visit the user’s employee profile and confirm their Manager field is set.
  • Admins can edit this by clicking ✏️ Edit, updating the Manager, and clicking Save.

If HRIS sync is enabled:

  • Profile data comes from your HRIS.
  • Contact your HR team to confirm manager assignments in the source system.
  • If discrepancies persist, contact Guru Support.

Frequently Asked Questions

Can I hide a user from the org chart?

No. Org chart visibility is workspace-wide. If you'd like to request this feature, submit Product Feedback.

Can I control which HRIS fields sync?

Only Job Title is manually mappable. If you’d like to request other fields, share your idea via Product Feedback.

Can Guru profile data sync back to the HRIS?

No. The sync is one-way—from HRIS to Guru. To update synced fields, make changes in the HRIS.

How frequently does profile data sync?

Data typically syncs to Guru within 24 hours of updates in the HRIS.

What happens to existing profile data after enabling the sync?

Synced fields will be overwritten with data from the HRIS. Non-synced fields (e.g., First Name, About Me) remain manually editable in Guru.

What if the Admin who set up the sync is removed?

Sync continuity depends on your HRIS authentication settings. Remaining admins should check the HRIS Sync page to confirm sync status and reauthenticate if needed.

What if email addresses don't match between HRIS and Guru?

Guru uses email as a unique identifier. If they don’t match, the sync won’t update the correct user. The user can continue editing their profile manually.

How do HRIS and SCIM data interact?

HRIS sync takes precedence. SCIM updates are treated like manual entries and will not overwrite synced fields.

Do new HRIS users automatically get added to Guru?

No. HRIS sync does not create new users. To automate user provisioning, use SCIM with SSO. Learn more about SCIM setup.

What about users outside my company?

Non-HRIS users can fill out profiles manually. Other users will not be able to tell whether someone is synced with HRIS or not.

Updated 1 day ago