Setting up a File Upload as a Source

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Access Required

Guru Access: You need to be an Admin, Source Creator, or relevant custom role to set up Sources

Setting up your file upload source

1. Go to Manage > Sources in the Guru web app.
2. Select File Upload from the list of available source types.
3. Enter a Name for your source to identify it.
4. Optionally, add a Description to explain what this source contains.
5. Select which Groups should have access to this source. Only members of these groups can use the uploaded files in Answers.
6. Click Connect source.
7. After connecting, open the File Upload source in your sources list.
8. Select Add a file.
9. Choose files from your computer to upload. Remember, each file must be under 50MB.
10. Uploaded files will sync immediately and be available for Answers.
11. You can open synced files in a new tab to view their content.
12. To remove files, select the file and choose the remove option.

Frequently asked questions

What file types are supported?

• PDFs
• Word documents (and equivalents)
• PowerPoint files
• Excel files (the complexity of the spreadsheet can affect content extraction)
• Plain text (.txt)
• PNGs
• Photoshop
• Illustrator
• Postscript

What is the maximum file size? Each file must be 50MB or smaller.

Can I upload files from Google Drive or other cloud storage? Files must be uploaded from your local device. Files hosted on Google Drive or other cloud storage can be uploaded via the relevant file storage tool source.