Connecting Guru's MCP Server

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Access Required
This feature is currently in early access but is available using the below instructions.
💬 We want to hear from you! Share any feedback with our team about your experience using our MCP Server here

What is the MCP Server?

The Guru MCP Server is a protocol-based interface that connects AI tools to your Guru knowledge base through Knowledge Agents.

What you can do with it:

List Knowledge Agents – See all available Knowledge Agents in your workspace
Ask Questions – Get AI-powered answers from your Knowledge Agents
Search Content – Find information across your entire Guru knowledge base
Create Card Drafts – Generate new Cards from within AI tools
Update Cards – Push changes to existing Cards directly

What makes it powerful:

When you connect through MCP, you're tapping into everything connected to Guru, including all your Sources like Salesforce, Slack, Google Drive, Confluence, and SharePoint. MCP respects all existing permissions and logs every query in the AI Agent Center.

Authentication options:

OAuth – Pre-approved for Claude, Cursor, and ChatGPT (other apps need whitelisting)
API Token – Works with any MCP-compatible client, including automation platforms

Most teams can get up and running in minutes, making this a lightweight way to extend Guru's value into your existing AI workflows.

How it works:

Exploring MCP Server use cases across teams

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Best Practices
For Developers (Cursor, IDE tools)

Code with context – Access technical documentation and API references directly in your IDE while coding

Follow standards – Query internal architecture patterns, coding standards, and best practices without leaving your workflow

Reuse solutions – Pull tested implementation examples and code snippets from Guru Cards

Debug faster – Search error documentation and troubleshooting guides instantly

For Support Leaders (Intercom, Zendesk integrations)

Power AI support bots – Connect your support chatbots to Guru's knowledge base for accurate, up-to-date answers

Auto-generate help articles – Use AI tools to draft new support articles based on existing Guru content and common questions

Deflect tickets intelligently – Surface relevant knowledge in Intercom or Zendesk before customers submit tickets

Maintain consistency – Ensure support responses align with your latest product documentation and policies

For Enablement Teams (PowerPoint, content creation tools)

Build presentations faster – Generate sales decks and training materials from existing Guru content

Keep materials current – Pull the latest product information, messaging, and competitive intel into presentations

Scale onboarding – Create personalized training content by querying role-specific knowledge

Automate slide creation – Use AI tools to transform Guru Cards into formatted presentation slides

For Sales Teams (Claude, analytics dashboards)

Get instant answers – Query product information, pricing, and competitive positioning during customer calls

Create custom dashboards – Build Claude-powered views of sales performance, pipeline data, and deal insights

Accelerate proposals – Generate customer-facing materials using approved messaging and case studies

Access battle cards – Pull competitive intelligence and objection handling directly into your workflow

For Automation Workflows (iPaaS, custom integrations)

Build smart workflows – Create automations that pull from verified, trusted knowledge

Connect systems – Bridge Guru with Slack, Salesforce, or custom tools using API tokens

Power chatbots – Give internal or customer-facing bots access to your documentation

Sync knowledge – Automatically update external systems when Guru content changes

Setting up your MCP connection

MCP Server URL: https://mcp.api.getguru.com/mcp

Step 1: Choose your authentication method

OAuth (Recommended for Claude, Cursor & ChatGPT)

Best for: Individual users connecting supported AI tools

Currently approved for:

Claude
Cursor
ChatGPT

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Note
Most MCP client application that supports OAuth (like Microsoft CoPilot), can be connected, they just may need to be whitelisted. Contact Guru Support to approve your OAuth Client.

API Token

Best for: Automation platforms, custom integrations, and iPaaS tools

How to authenticate:

Use an HTTP Authorization header with this format:

Authorization: Bearer [EMAIL]:[TOKEN]

Where:

[EMAIL] is your Guru account email address
[TOKEN] is the API token from Guru Admin settings

No additional parameters are needed beyond the Authorization header.

Step 2: Connect your application

Connecting Claude

Open Claude Desktop settings
Go to Connectors
Select Add Guru
- Note: If Guru isn't listed, ask your company's Claude Admin to add it
Authenticate using OAuth
Enable each tool and select permissions for each Tool

Start a new chat and click the search and tools button (two lines)
Make sure your Guru connector is toggled on

Connecting ChatGPT

Go to ChatGPT Connector Settings
Select Guru
- Note: If Guru isn't listed, ask your company's ChatGPT Admin to add it

Click Connect and approve the Guru connector

Start a new chat, click the + button, and select Use Connectors
Click the Sources dropdown and toggle on your Guru connector

🚧 Note: The Guru connector to ChatGPT currently only supports searching for content. Additional functionality (editing and drafting Guru content) is pending approval and should be available soon.

Connecting Cursor

Open Cursor settings
Go to MCP connections
Add Guru as a provider
Complete OAuth authentication
Configure Knowledge Agent access

Connecting Microsoft Copilot

Full setup instructions are available in Microsoft's documentation.

In your Copilot Agent, select Add Tool
Choose New Tool > Model Context Protocol
Enter:
- Server Name: Guru
- Server Description: [Your description]
- Server URL: https://mcp.api.getguru.com/mcp
Select authentication type: OAuth 2.0
Choose Manual for OAuth authentication type
Fill in the required fields:
- Client ID: Contact Guru Support
- Client Secret: Contact Guru Support
- Authorization URL: https://mcp.api.getguru.com/oauth/mcp/authorize
- Token URL Template: https://mcp.api.getguru.com/oauth/mcp/token
- Refresh URL: https://mcp.api.getguru.com/oauth/mcp/token
- Scopes: default
Click Create to add the server
Copy the callback URL that appears and send it to Guru Support for whitelisting
Click Next and add the tool to your Agent

Step 3: Start using Guru in your workflow

Once you're connected, your AI tool can:

Ask questions about your internal documentation
Search for specific topics across your knowledge base
Integrate Guru's AI capabilities into your development or writing workflows

Frequently Asked Questions

I'm getting an OAuth error: "redirect_uri parameter is invalid"

Your application needs to be whitelisted. Contact Guru Support to approve your OAuth client.

I'm having connection issues

Try these steps:

Verify your API token is active and has correct permissions
Ensure your client supports the MCP standard
Check your network connection to Guru's servers

Where can I get help?

During early access:

OAuth Whitelisting – Contact Guru Support to approve your application
Technical Issues – Send logs and error messages to Guru Support
Feature Requests – Share your use cases and feedback to help improve the MCP Server

Will questions asked through MCP appear in the AI Agent Center?

Yes. Questions routed through Guru Knowledge Agents are logged in the AI Agent Center, with the person making the MCP request listed as the "asker."

How are Knowledge Agent permissions enforced through MCP?

MCP connections respect all existing Guru permissions:

Users can only access Knowledge Agents they have permission to use
Source-level permissions are fully enforced
Collection and Card permissions are inherited

What about GuruGPT?

GuruGPT is still available to all teams with an enterprise license in ChatGPT. You can connect to it here.

That said, Guru’s MCP server - which integrates with ChatGPT and other LLMs - offers more robust functionality and follows a more standardized protocol across tools. MCP is a newer protocol, designed to support more advanced and flexible integrations.