Connecting Guru's MCP Server

What is the MCP Server?

The Guru MCP Server is a protocol-based interface that connects AI tools to your Guru knowledge base through Knowledge Agents.

What you can do with it:

List Knowledge Agents – See all available Knowledge Agents in your workspace
Ask Questions – Get AI-powered answers from your Knowledge Agents
Search Content – Find information across your entire Guru knowledge base
Create Card Drafts – Generate new Cards from within AI tools
Update Cards – Push changes to existing Cards directly

What makes it powerful:

When you connect through MCP, you're tapping into everything connected to Guru, including all your Sources like Salesforce, Slack, Google Drive, Confluence, and SharePoint. MCP respects all existing permissions and logs every query in the AI Agent Center.

Authentication options:

OAuth – Pre-approved for some popular applications, other applications may need whitelisting.
API Token – Works with any MCP-compatible client, including automation platforms

Most teams can get up and running in minutes, making this a lightweight way to extend Guru's value into your existing AI workflows.

Exploring MCP Server use cases across teams

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Best Practices
For Developers (Cursor, IDE tools)

Code with context – Access technical documentation and API references directly in your IDE while coding

Follow standards – Query internal architecture patterns, coding standards, and best practices without leaving your workflow

Reuse solutions – Pull tested implementation examples and code snippets from Guru Cards

Debug faster – Search error documentation and troubleshooting guides instantly

For Support Leaders (Intercom, Zendesk integrations)

Power AI support bots – Connect your support chatbots to Guru's knowledge base for accurate, up-to-date answers

Auto-generate help articles – Use AI tools to draft new support articles based on existing Guru content and common questions

Deflect tickets intelligently – Surface relevant knowledge in Intercom or Zendesk before customers submit tickets

Maintain consistency – Ensure support responses align with your latest product documentation and policies

For Enablement Teams (PowerPoint, content creation tools)

Build presentations faster – Generate sales decks and training materials from existing Guru content

Keep materials current – Pull the latest product information, messaging, and competitive intel into presentations

Scale onboarding – Create personalized training content by querying role-specific knowledge

Automate slide creation – Use AI tools to transform Guru Cards into formatted presentation slides

For Sales Teams (Claude, analytics dashboards)

Get instant answers – Query product information, pricing, and competitive positioning during customer calls

Create custom dashboards – Build Claude-powered views of sales performance, pipeline data, and deal insights

Accelerate proposals – Generate customer-facing materials using approved messaging and case studies

Access battle cards – Pull competitive intelligence and objection handling directly into your workflow

For Automation Workflows (iPaaS, custom integrations)

Build smart workflows – Create automations that pull from verified, trusted knowledge

Connect systems – Bridge Guru with Slack, Salesforce, or custom tools using API tokens

Power chatbots – Give internal or customer-facing bots access to your documentation

Sync knowledge – Automatically update external systems when Guru content changes

Instructions on connecting popular tools

For other tools

MCP Server URL: https://mcp.api.getguru.com/mcp

Step 1: Choose your authentication method

OAuth

If needed, reach out to Guru Support to whitelist your application. Guru can connect with most tools that support OAuth.

API Token

How to authenticate:

Use an HTTP Authorization header with this format:

Authorization: Bearer [EMAIL]:[TOKEN]

Where:

[EMAIL] is your Guru account email address
[TOKEN] is the API token from Guru Admin settings

No additional parameters are needed beyond the Authorization header.

Step 2: Connect your application

Now you can connect Guru's MCP server to your preferred AI application. We support integration with several popular AI tools and code editors..

Step 3: Start using Guru in your workflow

Once you're connected, your AI tool can:

Ask questions about your internal documentation
Search for specific topics across your knowledge base
Integrate Guru's AI capabilities into your development or writing workflows

Frequently Asked Questions

I'm getting an OAuth error: "redirect_uri parameter is invalid"

Your application needs to be whitelisted. Contact Guru Support to approve your OAuth client.

I'm having connection issues

Try these steps:

Verify your API token is active and has correct permissions
Ensure your client supports the MCP standard
Check your network connection to Guru's servers

Where can I get help?

OAuth Whitelisting – Contact Guru Support to approve your application
Technical Issues – Send logs and error messages to Guru Support
Feature Requests – Share your use cases and feedback to help improve the MCP Server

Will questions asked through MCP appear in the AI Agent Center?

Yes. Questions routed through Guru Knowledge Agents are logged in the AI Agent Center, with the person making the MCP request listed as the "asker."

How are Knowledge Agent permissions enforced through MCP?

MCP connections respect all existing Guru permissions:

Users can only access Knowledge Agents they have permission to use
Source-level permissions are fully enforced
Collection and Card permissions are inherited

What about GuruGPT?

GuruGPT is still available to all teams with an enterprise license in ChatGPT. You can connect to it here.

That said, Guru’s MCP server - which integrates with ChatGPT and other LLMs - offers more robust functionality and follows a more standardized protocol across tools. MCP is a newer protocol, designed to support more advanced and flexible integrations.

Do questions asked via the MCP Server appear in the Agent Center and Analytics?

Yes! Any question asked in Guru, including those asked via Guru's MCP Server, will be tracked in the Agent Center and Analytics.