Advice, Troubleshooting and FAQs

Find answers to trickier questions and advice from the Guru team here!

June Zhang avatar Matt Garren avatar Devon O'Dwyer avatar +2
30 articles in this collection
Written by June Zhang, Matt Garren, Devon O'Dwyer and 2 others
Editing Cards

How do I single space when editing a Guru Card?

Learn how to create a single space between lines when creating or editing a Guru Card.
Kassidy Butler avatar
Written by Kassidy Butler
Updated over a week ago

Trouble viewing Cards over Instagram

Read on to learn why extension formatting is different over Instagram and what workarounds we recommend.
Caroline Krueger avatar
Written by Caroline Krueger
Updated over a week ago

Can I use an IME keyboard with Guru?

Having trouble editing and creating Cards when using an IME keyboard? Check out this article to learn why.
Kassidy Butler avatar
Written by Kassidy Butler
Updated over a week ago

Does Guru support spellcheck?

Guru supports any in-browser spellcheck.
Caroline Krueger avatar
Written by Caroline Krueger
Updated this week

Why am I having trouble viewing embedded content from Google?

Here are some quick troubleshooting steps to assist if you're running into trouble viewing an embedded file from Google Drive.
Caroline Krueger avatar
Written by Caroline Krueger
Updated over a week ago

Why am I seeing a red error "unable to load" over images?

Having trouble uploading images into Guru?
June Zhang avatar
Written by June Zhang
Updated over a week ago

Why can't I type spaces in the Guru Extension over Zendesk Tickets?

Having trouble typing spacings in the Guru Extension over Zendesk Tickets? Check out this article to find out why.
Kassidy Butler avatar
Written by Kassidy Butler
Updated over a week ago

What's the best way to title my Cards?

Check out these tips for titling your Cards effectively
June Zhang avatar
Written by June Zhang
Updated over a week ago

Who can access Guru content in Slack?

Understand how and when users can view Guru Cards in Slack
June Zhang avatar
Written by June Zhang
Updated over a week ago