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Viewing Announcements Analytics

The Announcements analytics dashboard provides visibility into how your team engages with important updates. With this data, company leaders can understand how different Groups and individuals are consuming key communications over time. You can also review more granular "Open" and "Read" data directly from the Card associated with an announcement. Learn how to check who viewed and read an announcement.

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Accessing the Announcements analytics dashboard

  1. Go to Analytics in the Guru web app.
  2. Click the Announcements tab.

Use the filters at the top of the dashboard to narrow results by timeframe or Group. If no announcements were sent or read during the selected timeframe, you'll see a "No data found for this query" message.

Understanding Announcements reports

Announcements read rate over time

  • Area graph showing weekly read rates across the workspace or filtered Group.
  • A user is counted as "Read" when they click I Read It on an announcement.

Announcements read rates by users

  • Bar and line chart showing engagement per user during the selected timeframe.
    • Bars represent announcements received.
    • Dots represent announcements read.
  • Click metric names to toggle visibility.
  • Download the report as a CSV to view all users.

User Announcement behavior

This table provides insight into each user's announcement activity:

  • User Display Name – Full name.
  • Email – Guru login email.
  • Announcements Received – Total number of announcements delivered.
  • Open Count – Number of announcements opened (but not confirmed read).
  • Percent Opened – Percentage of opened announcements.
  • Announcements Read – Number of announcements marked as read.
  • Percent Read – Percentage of read announcements out of total received.

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Tip

To view announcement data by Group, check the Announcement read rates by group and Announcement send rates by group on the Group Impact dashboard.

Using Announcements analytics

Use this data to:

  1. Coach your team – Help team members understand the value of reading announcements. Support those who are falling behind.
  2. Improve your communication strategy – Optimize announcement structure and timing to boost engagement.

Downloading and scheduling report delivery

Frequently asked questions about Announcement analytics

Why don’t I see all Users or Groups in the widgets?
You can only view announcement analytics for Collections where you have at least author access.

How do I view analytics for a specific announcement?
All users, including read only users, can access analytics for individual announcements via the Card’s Usage and Analytics section.

Why is Card-level announcement data visible to all users, but dashboard data is limited?
Dashboard-level data may contain sensitive insights intended for team leaders and is restricted to users with content permissions for coaching or performance review purposes.

Updated 2 days ago