Setting up Front as a Source

Connecting Front as a source in Guru enables teams to seamlessly centralize and surface customer conversations and shared inbox knowledge directly within their workflow.

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Access Required

Guru Access: You need to be an Admin in Guru to set up Sources.

Front Access: You'll need your Front Admin credentials.

Setting Up Front as a Source

  1. Navigate to Manage > Sources.
  2. Select Front from the icon menu.
  3. Click Authorize Access.
  4. Follow the prompts to Login and connect your Front account to then Authorize access.
  5. Once connected, you will have the option to rename your Source before selecting Connect.
  6. The next screen will allow you to set Permissions.

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