Best Practice: Knowledge Agent Templates
This article offers a collection of ready-to-use Knowledge Agent templates, enabling you to implement these capabilities efficiently. Customize them to fit your teamโs unique needs and enhance your knowledge management processes.
Guruโs Knowledge Agents are AI-powered tools designed to streamline information retrieval and automate responses across your organizationโs knowledge base. By leveraging these agents, teams can:
- Automate Responses: Provide instant, AI-generated answers to common questions in platforms like Slack, the Guru web app, and browser extension. ๏ฟผ
- Customize Search Behavior: Tailor agents to search specific sources, ensuring that users receive the most relevant information based on their roles and permissions. ๏ฟผ
- Enhance Content Accuracy: Utilize the AI Training Center to review and refine agent responses, improving the quality of information over time. ๏ฟผ
- Integrate Seamlessly: Connect Knowledge Agents to various platforms, including Slack channels and Guru Pages, to provide context-specific assistance. ๏ฟผ
Templates
- ๐ Use Case: Onboarding New Team Members
- ๐ Use Case: Building a Sales Playbook
- ๐ง Use Case: KCS (Knowledge Center Service)
- ๐ ๏ธ Use Case: Technical Support Troubleshooting
- ๐ Use Case: Law Practice
- ๐จ Use Case: Marketing / Design
Want a closer look at some key Guru features and best practices?
Check out our events page for demos, workshops, new release roundups, Getting Started bootcamp, guest panelists and more! For upcoming live events and a library of past recordings: Click here to register
Updated 18 days ago