Best Practice: Knowledge Agent Templates

Guru’s Knowledge Agents are AI-powered tools designed to streamline information retrieval and automate responses across your organization’s knowledge base. By leveraging these agents, teams can:

• Automate Responses: Provide instant, AI-generated answers to common questions in platforms like Slack, the Guru web app, and browser extension. 
• Customize Search Behavior: Tailor agents to search specific sources, ensuring that users receive the most relevant information based on their roles and permissions. 
• Enhance Content Accuracy: Utilize the AI Training Center to review and refine agent responses, improving the quality of information over time. 
• Integrate Seamlessly: Connect Knowledge Agents to various platforms, including Slack channels and Guru Pages, to provide context-specific assistance. 

Templates

• 🎓 Use Case: Onboarding New Team Members
• 📈 Use Case: Building a Sales Playbook
• 🧠 Use Case: KCS (Knowledge Center Service)
• 🛠️ Use Case: Technical Support Troubleshooting
• 📜 Use Case: Law Practice
• 🎨 Use Case: Marketing / Design