Guru's content migration options will expedite the process of importing your existing content, so your team can experience the benefit of Guru right away!

How to Migrate Content into Guru

1. Click on your Avatar in the upper-right hand corner

2. Click on Team Settings

3. Click on the Collections tab

4. Click on the gear in the upper-right hand corner of the Collection you want to import content in:

Migrating Content into Guru

5. Click on Import Content

6. Select the type of content you are importing

Importing Guru Content from an Existing Source

In-App Import Options:

Confluence

Export and load your Confluence spaces into Guru using the in-app instructions.

Spreadsheet

Import a spreadsheet into Guru following the in-app instructions to migrate your .xlsx or .ods file formats

Zendesk Help Site

Migrate content from your Zendesk help site using our in-app instructions.

Desk.com Help Site

We can migrate your public Desk.com Help Center using our in-app instructions.

Other

Migrate a .zip file into Guru that has been exported from Guru through Content Export of a Collection or migrate a .zip file from your Directory using our API documentation.

API

Leverage our JSON based RESTful API to import your existing content into Guru. Here are instructions on how to obtain your API credentials and our Developer website.

Syncing Content

Guru Knowledge Sync is another way to import content into Guru, although the content will continue to live and be updated in the original source.


💡 Tip
When importing existing content into Guru, it's important to update the information in advance, so your team can trust the knowledge in Guru right away.


☎️ Contact us

If you have any questions about migrating or syncing content into Guru, please contact Guru Support by clicking "Chat with Us!" under 'Team Settings' in Guru or by sending an email to support@getguru.com 🧠


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