You must have Admin and Author access OR Collection Owner access for the specific Collection to import content into that Guru Collection.
Guru's content migration options will expedite the process of importing your existing content, so your team can experience the benefit of Guru right away!
🏡 Check this out in the Guru Community!
Visit Guru's Community and our Deep Dive recap to see how other customers are migrating their content into Guru.
How to Migrate Content into Guru
Navigate to Team Settings.
Click on the Collections tab.
Click on the gear in the upper-right hand corner of the Collection you want to import content in:
5. Click on Import Content.
6. Select the type of content you are importing and use the following instructions to upload the content.
Not sure what content to migrate into Guru? Check out our team's 3 tips for creating content to help get started with your knowledge structure.
In-App Import Options:
Guru (exported content from Guru)
We support manual migrations from other tools such as Bloomfire, Jive, Intercom, Kipwise, Tettra, Wordpress, and Document360.
Looking to migrate onto Guru from one of these tools? Our team is here to help! Check out our article about what information we need from you. Then, our Engineering team can import this content for you and your team.
Guru Knowledge Sync is another way to import content into Guru, although the content will continue to live and be updated in the original source.
If your team uses Zapier, get creative and create a Zap to trigger new Guru Cards based on a trigger from another app. Here is a template for a Google Doc > Guru zap as inspiration. ⚡️
When importing existing content into Guru, it's important to update the information in advance, so your team can trust the knowledge in Guru right away.