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Getting Started
🚀 Welcome to Guru's Getting Started Hub
🔍 Find: Help your team discover knowledge fast
📝 Document: Create knowledge your team needs in Guru
📤 Share: Get Knowledge to the People who need it
Getting Started as a Guru Admin
Getting started as a Collection Owner or Author
Getting started as a Read Only user
Understanding key terms: Guru Glossary
Deleting sample data from a Guru Trial
Workspace Administration
Signing into Guru
Managing Guru Notifications
Creating Workspaces
Best Practices: Workspaces
Inviting, managing, and removing users in Guru
Managing user permissions in Guru
Adding Admins
Creating and Managing Groups
Permissioning Knowledge in Guru
Best Practices: Troubleshooting User Access
Setting up SSO and SCIM
Azure SSO and SCIM
OneLogin SSO and SCIM
Okta SSO and SCIM
LastPass SSO
JumpCloud SSO
ADFS SSO
Google Workspace SSO
Utilizing Guru Analytics
Viewing Announcements Analytics
Viewing Verification Health Analytics
Viewing Strategic Impact Analytics
Viewing Group Impact Analytics
Viewing Answers Analytics
Viewing Adoption and Feature Usage Analytics
Viewing Contribution Analytics
Viewing Knowledge Usage Analytics
Viewing Group and User Drill-Down Analytics
Viewing Individual Card Usage Analytics
Viewing Pages Analytics
Managing Workspace Preferences
Understanding Security and Compliance
Managing Subscriptions and Billing
Canceling your GetGuru Subscription
Understanding Guru's All-in-One Plan
Using Guru in languages other than English
Contacting Guru Support
Creating Content in Guru
Creating Guru Collections
Creating Guru Folders
Creating Guru Cards
Best Practices: Cards
Adding a Tag to a Card
Best Practices: Tags
Bulk-Managing Tags in the Tag Manager
Setting up a Publishing Workflow
Determining a Card's Viewing Access: Public and Restricted Cards
Adding Content to Guru Cards
Using Card Templates
Embedding Content into Guru Cards
Embedding a Guru Card into a webpage
Troubleshooting Google Drive embed issues
Using AI Assist to create and edit content
Best Practices: Custom Prompts for AI Assist
Using AI Assist When Viewing Cards
Verifying and Unverifying Cards
Commenting on Cards
Migrating Knowledge into Guru
Syncing External Knowledge
Using the Card Manager
Automating Card Management: Auto-Archive and Duplicate Detection
Moving Content between Collections
Archiving and deleting Cards
Exporting Cards
Finding Information in Guru
Searching for Knowledge in Guru
Getting AI-Generated Answers
Connecting Sources to Guru for AI Answers
Identifying details to set up specific Sources
Setting Up Hubspot and Hubspot Ticketing as a Source
Setting up Sharepoint as a Source
Setting up Google Drive & Google Sheets as a Source
Setting up Slack as a Source
Best Practices: Sources
Setting up and managing Knowledge Agents
Best Practices: Custom Prompts for Knowledge Agents
Best Practices: Knowledge Agents
Best Practice: Knowledge Agent Templates
Training Guru's AI: AI Training Center
Asking an Expert Workflow
Answering Incoming Questions as an Expert
Favoriting a Card or Folder
Following Cards and Authors
Sending and Receiving Announcements
Integrating with Other Tools
Setting up Guru GPT
Best Practices: GuruGPT
Setting up Guru's App for Slack
Searching Guru in Slack
Creating Guru Cards from Slack
Verifying Guru Cards in Slack
Identifying Trending Topics in Slack
Setting Up Guru Activity Feeds in Slack
Installing Guru Browser Extension
Setting up Knowledge Triggers
Using AI-Powered Card Suggestions
Linking Guru Cards to Support Tickets
Using Guru's Email Add-Ins
Setting up Guru's app for Microsoft Teams
Using the Guru App in Microsoft Teams
Using Guru on a mobile device
Leveraging Guru's iPaaS Integrations: Zapier and Workato
Leveraging Guru's API
Customizing the Guru Web App
Customizing your Workspace
Customizing and managing Pages in Guru
Best Practices: Pages
Setting up Employee Profiles
Setting up Employee Org Charts and HRIS Sync
Release Notes
Guru Release Notes 2025
Guru Release Notes 2024
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Announcements allow Authors and Collection owners to notify team members about new, updated, or existing knowledge. You can also require recipients to acknowledge that they've read the content.
