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Getting Started

  • 🚀 Welcome to Guru's Getting Started Hub
    • 🔍 Find: Help your team discover knowledge fast
    • 📝 Document: Create knowledge your team needs in Guru
    • 📤 Share: Get Knowledge to the People who need it
    • Getting Started as a Guru Admin
    • Getting started as a Collection Owner or Author
    • Getting started as a Read Only user
  • Understanding key terms: Guru Glossary
  • Deleting sample data from a Guru Trial

Workspace Administration

  • Signing into Guru
  • Managing Guru Notifications
  • Creating Workspaces
    • Best Practices: Workspaces
  • Inviting, managing, and removing users in Guru
  • Managing user permissions in Guru
    • Adding Admins
    • Creating and Managing Groups
    • Permissioning Knowledge in Guru
    • Best Practices: Troubleshooting User Card Access
  • Setting up SSO and SCIM
    • Azure SSO and SCIM
    • OneLogin SSO and SCIM
    • Okta SSO and SCIM
    • LastPass SSO
    • JumpCloud SSO
    • ADFS SSO
    • Google Workspace SSO
  • Utilizing Guru Analytics
    • Viewing Announcements Analytics
    • Viewing Verification Health Analytics
    • Viewing Strategic Impact Analytics
    • Viewing Group Impact Analytics
    • Viewing Answers Analytics
    • Viewing Adoption and Feature Usage Analytics
    • Viewing Contribution Analytics
    • Viewing Knowledge Usage Analytics
    • Viewing Group and User Drill-Down Analytics
    • Viewing Individual Card Usage Analytics
    • Viewing Pages Analytics
  • Managing Workspace Preferences
  • Understanding Security and Compliance
  • Managing Subscriptions and Billing
    • Canceling your GetGuru Subscription
    • Understanding Guru's All-in-One Plan
  • Using Guru in languages other than English
  • Contacting Guru Support

Creating Content in Guru

  • Creating Guru Collections
  • Creating Guru Folders
  • Creating Guru Cards
    • Best Practices: Cards
    • Adding a Tag to a Card
      • Best Practices: Tags
      • Bulk-Managing Tags in the Tag Manager
    • Setting up a Publishing Workflow
    • Determining a Card's Viewing Access: Public and Restricted Cards
  • Adding Content to Guru Cards
    • Using Card Templates
    • Embedding Content into Guru Cards
      • Embedding a Guru Card into a webpage
      • Troubleshooting Google Drive embed issues
  • Using AI Assist to create and edit content
    • Best Practices: Custom Prompts for AI Assist
    • Using AI Assist When Viewing Cards
  • Verifying and Unverifying Cards
  • Commenting on Cards
  • Migrating Knowledge into Guru
  • Syncing External Knowledge
  • Using the Card Manager
    • Automating Card Management: Auto-Archive and Duplicate Detection
    • Moving Content between Collections
    • Archiving and deleting Cards
  • Exporting Cards

Finding Information in Guru

  • Searching for Knowledge in Guru
  • Getting AI-Generated Answers
    • Best Practices: Troubleshooting missing or unexpected AI Answers
  • Setting up and managing Knowledge Agents
    • Best Practices: Writing Custom Prompts for Knowledge Agents
    • Best Practices: Using Knowledge Agents
    • Best Practices: Referencing Knowledge Agent Templates
  • Training Guru's AI: AI Agent Center
  • Asking an Expert Workflow
    • Answering Incoming Questions as an Expert
  • Favoriting a Card or Folder
  • Following Cards and Authors
  • Sending and Receiving Announcements

Integrating with Other Tools

  • Connecting Sources to Guru for AI Answers
    • Identifying details to set up specific Sources
      • Setting up Airtable as a Source
      • Setting up Asana as a Source
      • Setting up Box as a Source
      • Setting up ClickUp as a Source
      • Setting up Confluence as a Source
      • Setting up Dropbox as a Source
      • Setting up Front as a Source
      • Setting up Google Drive & Google Sheets as a Source
      • Setting Up Hubspot and Hubspot Ticketing as a Source
      • Setting up Linear as a Source
      • Setting up Notion as a Source
      • Setting up Sharepoint as a Source
      • Setting up Slack as a Source
      • Setting up Zendesk and Zendesk Guide as a Source
    • Best Practices: Deciding which Sources to connect
  • Setting up Guru GPT
    • Best Practices: GuruGPT
  • Setting up Guru's App for Slack
    • Searching Guru in Slack
    • Creating Guru Cards from Slack
    • Verifying Guru Cards in Slack
    • Identifying Trending Topics in Slack
    • Setting Up Guru Activity Feeds in Slack
  • Installing Guru's Browser Extension
    • Setting up Knowledge Triggers
    • Using AI-Powered Card Suggestions
    • Linking Guru Cards to Support Tickets
  • Using Guru's Email Add-Ins
  • Setting up Guru's app for Microsoft Teams
    • Using the Guru App in Microsoft Teams
  • Using Guru on a mobile device
  • Leveraging Guru's iPaaS Integrations: Zapier and Workato
  • Leveraging Guru's API

Customizing the Guru Web App

  • Customizing your Workspace
  • Customizing and managing Pages in Guru
    • Best Practices: Designing Pages
  • Setting up Employee Profiles
  • Setting up Employee Org Charts and HRIS Sync

Release Notes

  • Guru Release Notes 2025
  • Guru Release Notes 2024