Guru

Caroline Krueger

Here are tips to increase adoption on your Guru team

How to set up a Knowledge council to help your team use Guru effectively

Ask your team for feedback on what knowledge you need in Guru.

Learn how to use Guru as the single source of truth for knowledge encompassing the entire product release lifecycle.

Learn how to use Guru to combat information overload and keep everyone on your team up-to-date with company-wide information.

Learn how to streamline your new-hire onboarding process with Guru.

Tips for creating the most effective Cards for your team

Tips for building a multilingual knowledge base in Guru.

How to get rid of stale & outdated content so you can create a healthy, active knowledge base.

Make search-friendly content with these insights and tips.

Tags help you easily surface knowledge when you know exactly what you are looking for and when you don’t.

How to understand and improve your Trust Score

Find answers and get help from Intercom Support and Community Experts