Below is an example of a Guru invoice:

Example Guru invoice

Prorated, retroactive charges for added seats

When your team adds more paid users than you’ve already paid for during your renewal cycle, you’ll be charged for those users at your next monthly billing date. In your invoice, that charge will be broken down into two line items on your invoice:

  1. A refund for the previous number of users on your plan, prorated for the amount of time left in your renewal cycle

  2. A charge for the new number of users on your plan, prorated for the amount of time left in your renewal cycle

Renewal charges

When your team renews your plan, you’ll be charged for the number of paid users on your team at the time of renewal. That renewal charge will be shown as one line item on your invoice:


3. A charge for your current number of paid users on your plan for your renewal period

How Guru handles upgrades

You will be charged a prorated amount for the upgrade based on the number of activated paid users on your team at the time of upgrade.

Did this answer your question?