Defining Roles: Admin, Collection Owner, Author, Read Only
Roles: Admins can assign roles to their team from the Users and Collections page.
We’ve created four key roles to fit the varying needs of your team: Read Only, Author, Collection Owner, and Admin.
How do we assign roles in our team?
If you are a Collection Owner, Author, or Read Only user, you'll need to reach out to your team's Admin to change your role at the Collection level.
What are the different roles in Guru?
|Role Title:||Role Purpose:|
|Read Only 📖||Read Only users are the reps/agents on your team. They use Guru to do their job, but they don't create content.|
|Author ✏️||Authors are subject matter experts and/or managers. Authors are the people on your team who create and manage content for the team to use.|
|Collection Owner 🤓||Like Authors, Collection Owners have the ability to create, edit, and manage content. They can also restrict certain users from seeing specific content within a Collection.|
|Admin 🌟||Admins are your team leads who manage your content, all users and their permissions, the structure of your Guru team, and all billing information.|
What can the different roles do?
Read Only 📖
Read Only users get the basics:
Search and view all Cards, Boards, and Collections where they have access
Comment on Cards
An Author can do everything a Read Only user can do, plus they can:
Create Cards, Knowledge Triggers, & Boards
Create and manage Tags through Tag Manager
Answer Internal Questions via Q&A
Track & monitor Content, Team and User Activity, and Usage through Analytics
Notify users to read specific Cards via Knowledge Alerts and track viewership data
Public Cards: Enable and disable a Card from being shared publicly
NOTE: If an Admin demotes a user with Author permissions to Read Only permissions, all Cards that this person verifies will then become 'none'. These Cards will become untrusted over time unless the Admin reassigns Verifier responsibility of these Cards using the Card Manager.
Collection Owner 🤓
Collection Owners can do everything an Author can do, with the additional functions:
Board Permissions: Share and restrict access to particular Boards within a Collection
Collection Access: Add or remove existing Groups to the Collection
Import Content: Bulk upload content into the Collection
Creating a Template Card: Create Template Cards for other Authors to begin creating Cards
Learn more about making a user a Collection Owner here!
In the General Collection or a Guru framework you download, you will automatically be the individual Collection Owner until you select another Group. In any other Collection that you create from scratch, you can select any Group to be the Collection Owner.
Import Collection Frameworks into their team's instance
Manage and invite users to a team or specific Collection
Create Groups & Assign Roles
Handle payment and billing information
NOTE: Admins cannot view Collections on their Knowledge Page unless they have have Author, Collection Owner, or Read Only to a Collection. However, they can assign themselves any role from the Team Settings page.
Users holding both the Admin and Author role can permanently delete archived content via the Card Manager.
If you have any questions about Guru, please contact Guru Support by clicking "Chat with Us!" under 'Team Settings' in Guru or by sending an email to firstname.lastname@example.org 🧠