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New to Guru?
Start here! Find out how you can use Guru to organize your company knowledge.
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45 articles in this collection
Written by
Devon O'Dwyer,
Caroline Krueger,
Marie Frei
and 1 other
How Guru works
Guru Product Training - Live and Recorded Options!
Join a live or on-demand consult call to learn Guru best practices from product experts.
Written by
Caroline Krueger
Updated this week
Understanding Collections in Guru
Seamlessly share and segment content across your entire organization with Collections
Written by
Cassie Haughey
Updated over a week ago
Boards, Board Groups, and Sections in Guru
Organize and structure your content with Boards, Board Groups, and Sections in Guru
Written by
Caroline Krueger
Updated this week
Understanding Cards in Guru
Cards are the building blocks of knowledge in Guru, organizing and storing all of your team's information.
Written by
Marie Frei
Updated over a week ago
Guru pricing and plan options
Guru's Starter Edition: FAQ
Learn how to get started with Guru's Starter Edition, free for teams of up to 3 users.
Written by
Marie Frei
Updated this week
Why your team needs Guru
Reducing repeat questions with Guru
Learn how teams are using Guru to reduce the noise of repeat questions.
Written by
Marie Frei
Updated over a week ago
The Guru difference
Is Guru an internal or external knowledge base?
Learn more about how Guru positions itself as an internal-facing knowledge base.
Written by
Marie Frei
Updated this week
Setting up your Guru account
Getting Started in Guru Product Tour
Are you a brand new Admin?
Written by
Marie Frei
Updated this week
Guru Glossary
Check out this glossary of common Guru terminologies
Written by
Caroline Krueger
Updated yesterday
What is a Guru team?
All you need to know about what defines a Team in Guru
Written by
Caroline Krueger
Updated this week
How to join a Guru team
Find out how to join a new Guru team and sign into Guru to access your team's collective knowledge.
Written by
Devon O'Dwyer
Updated this week
Adding the Guru extension
Learn how to add the Guru Extension to Chrome, Opera, and Edge.
Written by
Devon O'Dwyer
Updated over a week ago
Changing your Guru extension view
Learn how to conveniently position Guru's browser extension in your browser
Written by
Caroline Krueger
Updated this week
Navigate Guru's Dashboard
Find your way around Guru's dashboard
Written by
Marie Frei
Updated yesterday
About employee profiles in Guru
Employee profiles connect people with the knowledge that they create and consume. Learn about how to access and edit your information.
Written by
Caroline Krueger
Updated this week
Using Guru's mobile apps
With the Guru mobile app, your team's knowledge travels with you!
Written by
Caroline Krueger
Updated over a week ago
Getting started in Guru
Launching Guru Playbook
With this launch playbook and just a little time each week, you can easily get Guru up and running without your calendar crying for help.
Written by
Marie Frei
Updated this week
Product Enablement: Implementation Guide
Check out this weekly implementation guide as you get started using Guru for product enablement.
Written by
Cassie Haughey
Updated this week
Employee Onboarding: Implementation Guide
Check out this weekly implementation guide as you get started using Guru for employee onboarding.
Written by
Marie Frei
Updated this week
Internal Communications: Implementation Guide
Check out this weekly implementation guide as you get started using Guru to streamline internal communications.
Written by
Cassie Haughey
Updated this week
Who should be a Guru Admin?
Check out this article to learn more about who should be added as an Admin on your Guru team.
Written by
Marie Frei
Updated this week
Adding Admins in Guru
Learn how to add Admins in Guru
Written by
Caroline Krueger
Updated this week
Tips when inviting users to Guru
Best practice tips for inviting users to Guru
Written by
Caroline Krueger
Updated this week
Quick start guide for Admins
Everything you need to know as a brand new Admin getting started in Guru.
Written by
Caroline Krueger
Updated this week
Quick start guide for Authors
Responsible for sharing your knowledge with users on your team? Learn how you can quickly get started as an Author in Guru.
Written by
Caroline Krueger
Updated this week
Quick start guide for Read Only users
Everything you need to know as a Read-Only user getting started in Guru!
Written by
Caroline Krueger
Updated this week
Best Practices: When to author content in Guru vs. include an external file
Tips on what to include directly in a Card vs. attach or link to an external file
Written by
Caroline Krueger
Updated this week
Different ways to create/migrate content into Guru
Find out when it's best to sync existing knowledge, link it out in a Guru Card, or create a brand new Guru Card.
Written by
Cassie Haughey
Updated this week
Defining Verification status
Every Card has a verification status which indicates whether the content is up to date
Written by
Caroline Krueger
Updated this week
Migrating content into Guru
Guru's Content Migration
Learn how to migrate existing content into Guru for immediate access to knowledge.
Written by
Caroline Krueger
Updated this week
Google Docs: Content Migration
Seamlessly migrate existing content from Google Docs into Guru.
Written by
Caroline Krueger
Updated over a week ago
Notion: Content Migration
Seamlessly migrate existing content from Notion into Guru
Written by
Caroline Krueger
Updated this week
Confluence: Content Migration
Seamlessly migrate existing content from Confluence into Guru.
Written by
Caroline Krueger
Updated over a week ago
Spreadsheets: Content Migration
Find out how you can easily import existing content into Guru using our Spreadsheets tool
Written by
Caroline Krueger
Updated this week
Word Docs: Content Migration
Seamless migrate content from Word Docs into Guru.
Written by
Caroline Krueger
Updated this week
Zendesk Help: Content Migration
Migrate existing content from your Zendesk Guide help center into Guru.
Written by
Caroline Krueger
Updated this week
Github: Content Migration
Seamlessly migrate existing content from Github into Guru.
Written by
Caroline Krueger
Updated over a week ago
Slab: Content Migration
Seamlessly migrate content from Slab into Guru.
Written by
Caroline Krueger
Updated this week
PDFs: Content Migration
Seamlessly upload PDF files into Guru.
Written by
Caroline Krueger
Updated this week
Google Sites: Content Migration
Seamlessly migrate existing content from Google Sites into Guru
Written by
Caroline Krueger
Updated over a week ago
Migrating content from other sources into Guru
Looking to migrate content from sources like Github, Intercom, or Bloomfire? Guru's team can help!
Written by
Caroline Krueger
Updated over a week ago
3 tips for creating content in Guru
Use these three tactics start organizing and creating a knowledge structure in Guru
Written by
Caroline Krueger
Updated over a week ago
Examples of Organizing Customer Support Content in Guru
Need some ideas for how to best organize your Customer Support Collection in Guru? We've got you covered!
Written by
Caroline Krueger
Updated this week
Examples of Organizing IT & Operations Content in Guru
Check out this walkthrough of our IT & Operations framework for some inspiration in content structuring.
Written by
Caroline Krueger
Updated this week
Examples of Organizing Sales Content in Guru
Use this walkthrough of our Sales Collection framework as inspiration for your content structure.
Written by
Caroline Krueger
Updated this week