New to Guru?

Guru Product Training - Live and Recorded Options!

Join a live or on-demand consult call to learn Guru best practices from product experts.

Written by Caroline Krueger
Updated over a week ago

Understanding Collections in Guru

Seamlessly share and segment content across your entire organization with Collections

Written by Cassie Haughey
Updated over a week ago

Boards, Board Groups, and Sections in Guru

Organize and structure your content with Boards, Board Groups, and Sections in Guru

Written by Caroline Krueger
Updated over a week ago

Understanding Cards in Guru

Cards are the building blocks of knowledge in Guru, organizing and storing all of your team's information.

Written by Cassie Haughey
Updated over a week ago

Guru's Starter Edition: FAQ

Learn how to get started with Guru's Starter Edition, free for teams of up to 3 users.

Written by Cassie Haughey
Updated over a week ago

Reducing repeat questions with Guru

Learn how teams are using Guru to reduce the noise of repeat questions.

Written by Cassie Haughey
Updated over a week ago

Is Guru an internal or external knowledge base?

Learn more about how Guru positions itself as an internal-facing knowledge base.

Written by Marie Frei
Updated over a week ago

Getting Started in Guru Product Tour

Are you a brand new Admin?

Written by Cassie Haughey
Updated over a week ago

Guru Glossary

Check out this glossary of common Guru terminologies

Written by Caroline Krueger
Updated over a week ago

What is a Guru team?

All you need to know about what defines a Team in Guru

Written by Caroline Krueger
Updated over a week ago

How to join a Guru team

Find out how to join a new Guru team and sign into Guru to access your team's collective knowledge.

Written by Devon O'Dwyer
Updated over a week ago

Adding the Guru extension

Learn how to add the Guru Extension to Chrome, Opera, and Edge.

Written by Devon O'Dwyer
Updated over a week ago

Changing your Guru extension view

Learn how to conveniently position Guru's browser extension in your browser

Written by Caroline Krueger
Updated over a week ago

Navigate Guru's Dashboard

Find your way around Guru's Dashboard

Written by Marie Frei
Updated over a week ago

Editing your profile preferences in Guru

Learn how to access your settings and edit your profile preferences in Guru

Written by Caroline Krueger
Updated over a week ago

Using Guru's mobile apps

With the Guru mobile app, your team's knowledge travels with you!

Written by Caroline Krueger
Updated over a week ago

Launching Guru Playbook

With this launch playbook and just a little time each week, you can easily get Guru up and running without your calendar crying for help.

Written by Marie Frei
Updated over a week ago

Product Enablement: Implementation Guide

Check out this weekly implementation guide as you get started using Guru for product enablement.

Written by Cassie Haughey
Updated over a week ago

Employee Onboarding: Implementation Guide

Check out this weekly implementation guide as you get started using Guru for employee onboarding.

Written by Cassie Haughey
Updated over a week ago

Internal Communications: Implementation Guide

Check out this weekly implementation guide as you get started using Guru to streamline internal communications.

Written by Cassie Haughey
Updated over a week ago

Who should be a Guru Admin?

Check out this article to learn more about who should be added as an Admin on your Guru team.

Written by Marie Frei
Updated over a week ago

Adding Admins in Guru

Learn how to add Admins in Guru

Written by Caroline Krueger
Updated over a week ago

Tips when inviting users to Guru

Best practice tips for inviting users to Guru

Written by Caroline Krueger
Updated over a week ago

Quick start guide for Admins

Everything you need to know as a brand new Admin getting started in Guru.

Written by Caroline Krueger
Updated over a week ago

Quick start guide for Authors

Responsible for sharing your knowledge with users on your team? Learn how you can quickly get started as an Author in Guru.

Written by Caroline Krueger
Updated over a week ago

Quick start guide for Read-Only users

Everything you need to know as a Read-Only user getting started in Guru!

Written by Caroline Krueger
Updated over a week ago

Best Practices: When to author content in Guru vs. include an external file

Tips on what to include directly in a Card vs. attach or link to an external file

Written by Caroline Krueger
Updated over a week ago

Different ways to create/migrate content into Guru

Find out when it's best to sync existing knowledge, link it out in a Guru Card, or create a brand new Guru Card.

Written by Cassie Haughey
Updated over a week ago

Defining Verification status

Every Card has a verification status which indicates whether the content is up to date

Written by Caroline Krueger
Updated this week

Guru's Content Migration

Learn how to migrate existing content into Guru for immediate access to knowledge.

Written by Caroline Krueger
Updated over a week ago

Google Docs: Content Migration

Seamlessly migrate existing content from Google Docs into Guru.

Written by Caroline Krueger
Updated over a week ago

Notion: Content Migration

Seamlessly migrate existing content from Notion into Guru

Written by Caroline Krueger
Updated over a week ago

Confluence: Content Migration

Seamlessly migrate existing content from Confluence into Guru.

Written by Caroline Krueger
Updated over a week ago

Spreadsheets: Content Migration

Find out how you can easily import existing content into Guru using our Spreadsheets tool

Written by Caroline Krueger
Updated over a week ago

Word Docs: Content Migration

Seamless migrate content from Word Docs into Guru.

Written by Caroline Krueger
Updated over a week ago

Zendesk Help: Content Migration

Migrate existing content from your Zendesk Guide help center into Guru.

Written by Caroline Krueger
Updated over a week ago

Github: Content Migration

Seamlessly migrate existing content from Github into Guru.

Written by Caroline Krueger
Updated over a week ago

Slab: Content Migration

Seamlessly migrate content from Slab into Guru.

Written by Caroline Krueger
Updated over a week ago

PDFs: Content Migration

Seamlessly upload PDF files into Guru.

Written by Caroline Krueger
Updated over a week ago

Google Sites: Content Migration

Seamlessly migrate existing content from Google Sites into Guru

Written by Caroline Krueger
Updated this week

Migrating content from other sources into Guru

Looking to migrate content from sources like Github, Intercom, or Bloomfire? Guru's team can help!

Written by Caroline Krueger
Updated over a week ago

3 tips for creating content in Guru

Use these three tactics start organizing and creating a knowledge structure in Guru

Written by Caroline Krueger
Updated over a week ago

Examples of Organizing Customer Support Content in Guru

Need some ideas for how to best organize your Customer Support Collection in Guru? We've got you covered!

Written by Caroline Krueger
Updated over a week ago

Examples of Organizing IT & Operations Content in Guru

Check out this walkthrough of our IT & Operations framework for some inspiration in content structuring.

Written by Caroline Krueger
Updated over a week ago

Examples of Organizing Sales Content in Guru

Use this walkthrough of our Sales Collection framework as inspiration for your content structure.

Written by Caroline Krueger
Updated over a week ago