Guru

Marie Frei

Cassie Haughey

Caroline Krueger

Start here! Find out how you can use Guru to organize your company knowledge.

New to Guru?

Join a live or on-demand consult call to learn Guru best practices from product experts.

Guru Product Training - Live and Recorded Options!

Seamlessly share and segment content across your entire organization with Collections

Understanding Collections in Guru

Organize and structure your content with Boards, Board Groups, and Sections in Guru

Boards, Board Groups, and Sections in Guru

Cards are the building blocks of knowledge in Guru, organizing and storing all of your team's information.

Understanding Cards in Guru

How Guru works

Learn how to get up and running with Guru's Starter plan: free for teams of up to 3 users.

Guru's Starter plan: FAQ

Guru pricing and plan options

Learn how teams are using Guru to reduce the noise of repeat questions.

Reducing repeat questions with Guru

Why your team needs Guru

Learn how Guru harnesses the power of AI and Machine Learning to get your team to produce their best work

Guru's AI-powered features

Learn more about how Guru positions itself as an internal-facing knowledge base.

Is Guru an internal or external knowledge base?

The Guru difference

Getting Started in Guru Product Tour

Check out this glossary of common Guru terminologies

Guru Glossary

All you need to know about what defines a Team in Guru

What is a Guru team?

Find out how to join a new Guru team and sign into Guru to access your team's collective knowledge.

How to join a Guru team

Learn how to add the Guru Extension to Chrome, Opera, and Edge.

Adding the Guru extension

Learn how to conveniently position Guru's browser extension in your browser

Changing your Guru extension view

Navigate Guru's Dashboard

Learn how to access and edit your profile information

About employee profiles in Guru

Learn how to sync your Guru team's employee profile fields to your organization's HRIS

About HRIS sync for employee profiles

How to download and use the iOS or Android Guru mobile app

Using Guru's mobile apps

Devon O'Dwyer

Setting up your Guru account

With this launch playbook and just a little time each week, you can easily get Guru up and running without your calendar crying for help.

Launching Guru Playbook

Check out this weekly implementation guide as you get started using Guru for product enablement.

Product Enablement: Implementation Guide

Check out this weekly implementation guide as you get started using Guru for employee onboarding.

Employee Onboarding: Implementation Guide

Check out this weekly implementation guide as you get started using Guru to streamline internal communications.

Internal Communications: Implementation Guide

Check out this article to learn more about who should be added as an Admin on your Guru team.

Who should be a Guru Admin?

Adding Admins in Guru

Best practice tips for inviting users to Guru

Tips when inviting users to Guru

Everything you need to know as a brand new administrator getting started in Guru.

Quick start guide for Admins

Responsible for sharing your knowledge with users on your team? Learn how you can quickly get started as an author in Guru.

Quick start guide for Authors

Everything you need to know as a read-only user getting started in Guru!

Quick start guide for Read Only users

Tips on what to include directly in a Card vs. attach or link to an external file

Best Practices: When to author content in Guru vs. include an external file

Find out when it's best to sync existing knowledge, link it out in a Guru Card, or create a brand new Guru Card.

Different ways to create/migrate content into Guru

Every Card has a verification status which indicates whether the content is up to date

Defining Verification status

Getting started in Guru

Learn how to migrate existing content into Guru for immediate access to knowledge.

Guru's Content Migration

Seamlessly migrate existing content from Google Docs into Guru.

Google Docs: Content Migration

Seamlessly migrate existing content from Notion into Guru

Notion: Content Migration

Seamlessly migrate existing content from Confluence into Guru.

Confluence: Content Migration

Find out how you can easily import existing content into Guru using our Spreadsheets tool

Spreadsheets: Content Migration

Seamless migrate content from Word Docs into Guru.

Word Docs: Content Migration

Migrate existing content from your Zendesk Guide help center into Guru.

Zendesk Help: Content Migration

Seamlessly migrate existing content from Github into Guru.

Github: Content Migration

Seamlessly migrate content from Slab into Guru.

Slab: Content Migration

PDFs: Content Migration

Seamlessly migrate existing content from Google Sites into Guru

Google Sites: Content Migration

Looking to migrate content from sources like Github, Intercom, or Bloomfire? Guru's team can help!

Migrating content from other sources into Guru

Use these three tactics start organizing and creating a knowledge structure in Guru

3 tips for creating content in Guru

Need some ideas for how to best organize your Customer Support Collection in Guru? We've got you covered!

Examples of Organizing Customer Support Content in Guru

Check out this walkthrough of our IT & Operations framework for some inspiration in content structuring.

Examples of Organizing IT & Operations Content in Guru

Use this walkthrough of our Sales Collection framework as inspiration for your content structure.