Follow a Card

In addition to Guru's powerful navigation, search, and announcements features, the follow a Card feature gives readers another way to engage with knowledge stored in Guru. Readers can follow any Card that's important to them and will receive notifications when that Card's information is modified, without leaders or Card authors needing to push updates to them.

💡 Tip
Following a Card is a great way to prevent shoulder tapping! Encourage colleagues to follow Cards that often change (ie. a Product Roadmap, Project Brief, etc.) so they can stay up to date on important information.

✍️ Note

You can also follow Authors in order to get a notification anytime a new Card that you have access to is created by a key contributor on your team.

1. Navigate to a Card that you'd like to be notified of updates/edits to.

2. In the top right corner of the Card, click on the Follow button. It will then read Following to denote this change.

Navigate to My Library and the Following tab. Here, you'll see a list of all of the Cards you follow with the date the Card was followed.

💡 Tip

Use the keyboard shortcut control + alt + l (lowercase L) for faster access to the Cards you follow. When using a Mac, replace alt with option.

1. Click View Card to view the Card shared in Slack or use the /guru command to search for the Card that you'd like to be notified of updates/edits to.

2. Click on the Follow Card or Unfollow Card button to turn on or off Card update notifications.

Followers will be notified of changes when the editor of the Cards chooses to update followers.

This is intended so notifications will only be sent when there is a notable change to the Card's content - not for inconsequential or grammatical changes.

✍️ Note

Card editors will not receive notifications of changes they make to a Card they follow, even if they choose to alert followers.

Users will get notified based on preferred notification settings.

Method #1 - From the Card

1. Navigate to a Card that you'd no longer like to be notified of updates/edits.

2. In the top right corner of the Card, click on the Following button. It will then read Follow to denote this change.

Method #2 - From My Library

1. From the dashboard of the web app, navigate to My Library, the Following tab, and the Authors page. Here, you will see a tiled list of Cards you follow.

2. Click the bell (🔔) icon while hovering over the Card in the list to unfollow it.

💡 Tip
If you receive notifications through Slack you can also unfollow a Card directly from a notification sent from that Card.

Before publishing changes to a Card, check to make sure that the Notify # Card Followers check box is selected.

✍️ Note
This box defaults to being checked, so unselect the box if you made a small change and don't want to alert followers.

Option #1 - When Publishing

1. When you go to publish the Card, you can see who you will be alerting by clicking on Notify Card Followers.

Option #2 - From Details Tab

1. Navigate to the Details tab of the Card.

2. Click the text that displays the # Followers section to access a pop-up that displays the list of followers. Exporting Card details as a .csv file will also display follower information.

Can I follow a Card that is synced?

No, at this time it is not possible to follow a synced Card, since those Cards are not edited within Guru but rather the original source of the content.

Where can I see all the Cards I follow?

At this time, the only way to see which Cards you follow is by navigating to that Card itself. This is the kind of feature request our Product team would love to receive in the Product Feedback category of the Guru Community!

Who can see the followers of a Card from its Details?

Anyone who can view the Card can see who follows the Card. The CSV export of Card Details will also show follow data.

Can I change the frequency of notifications for the Cards I follow?

At this time, the only option is for the notification to be sent immediately after the author chooses to notify the Card's followers. This is the kind of feature request our Product team would love to receive in the Product Feedback category of the Guru Community!

I made an update to a Card I follow and the box was checked to send a notification. Why didn't I receive a notification?

Guru won't send you a notification if you make the update to the Card you follow.

How do I use Card Manager to locate followed Cards?

Click the Displayed Card Attributes filter located at the top-right of the Card Manager navigation bar. Scroll down the list and check the box for Times Followed.

When should I follow a Card versus an Author?
We recommend following influential Authors on your team and then using the relevant notifications to follow the most important Cards written by these Authors so you can keep up with changes.

What's the difference between following a Card and favoriting a Card?

You can use Favorite Cards and Follow a Card in tandem for Cards you both refer to often and anticipate having helpful and meaningful updates.

Favorite Cards are Cards that you want to have on hand at all times. Favorite Lists give you a way to organize Cards from different Collections together around a theme that makes sense to you. You can filter your search results by your favorite Cards.

Following a Card, on the other hand, is best used specifically for Cards that have information that is subject to updates. This feature allows you to be in the know immediately when Card updates are made.

🏡Check this out in the Guru Community!

How can we improve your experience with this feature? Please share more about your team’s use case in our Guru Community in our Product Feedback category.

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