What are users?

Users, also referred to as teammates or members, are the individuals whom an Admin has invited to join their Guru team.

How is user identity in Guru defined?

User identity in Guru is defined by email address.

How do I know how many users my Guru team has?

In Guru's web app, navigate to your team's Billing page. Under the Team summary header, you'll see your user count. A complete list of a team's users can also be found by navigating to All Members, which is located under Team Settings.

Does Guru charge me for inactive users?

Once the user has been invited to Guru and the 24-hour grace period has lapsed, your team will be charged for that user moving forward, regardless of user activity.


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