Commenting on Cards allows you to alert your team of new knowledge in Guru, ask an expert a clarifying question, or remind someone that content needs to be updated.

Commenting on Cards

1. Open up a Card.

2. Click the Comments section on the top middle of the Card.

3. Add your comment by pressing enter. To ensure your team gets an alert about the comment, @mention them. You can @mention individual team members, Groups, or your entire team.

Guru comment notification.

💡Tip

Individual team members and Groups must be a part of the Collection the Card is in to be @mentioned. If you @mention your entire team, it will notify every team member with access to the Card of your comment.


4. Edit or delete your comment by placing your cursor over the comment, click the three dots that appear, and select Edit or Delete. If editing your comment, press enter to save your changes.

5. Once you've added a comment, anyone you've @mentioned will receive an email or Slack notification with your comment as well as the Card you referenced. You will be notified of any additional comments on the Card.

Resolving Comments

If someone requests an edit or update to a Card, and that change is completed, you can resolve that comment if you've created that comment or you have Author, Collection Owner, or Admin access to that Card.

  1. Click on the check mark ✓ symbol next to that comment.
  2. The comment will then be moved to the Resolved tab. You can always refer back to this column to review resolved comments on a Card.
Resolving Comments on Guru Cards

✍️ Note

Authors, Collection Owners, Admins and the original commenter, all have permission to delete or resolve a comment.


Reviewing Comments

  1. Navigate to the Mentions tab under My Tasks in the Guru web app.
  2. Here, you'll find all comments that you have been @mentioned on a Card.
Guru Card comments in My Task menu.

Replying to Comments

  1. Navigate to the Mentions tab under My Tasks in the Guru web app.
  2. Here, you'll find all comments that you have been @mentioned on a Card.
  3. Hover on the right-hand side of the comment you'd like to reply to and select the Reply (💬) button.
  4. You'll be brought to the Comments section of the Card to reply.

Dismissing Comments

  1. Navigate to the Mentions tab under My Tasks in the Guru web app.
  2. Here, you'll find all comments that you have been @mentioned on a Card.
  3. Hover on the right-hand side of the Comment you'd like to dismiss to and select the Dismiss (❌) button.

Frequently Asked Questions about @mentioning in Comments

How are my mentions ordered?

The way mentions are ordered in the extension in reverse chronological order, dating back 1 month. Similarly, mentions are ordered in the web app by default with the most recent mentions first (dating back one month). You can also sort the order using the column title.

Did this answer your question?