We're sorry to see you go. If you're considering cancelling your Guru service, here are a few things to know:

  • Please be sure you are intending to cancel your services with our knowledge management software solution. We're often confused for other platforms with similar names.


  • Once you've confirmed you want to cancel your service with us, please reach out to Support at support@getguru.com to begin the cancellation process with your email address and company name.

  • For more details on our Cancellation and Subscription Terms, see our Terms of Service.


✍️ Note

  • If you have a trial account, Guru can remove your team immediately upon receiving notice.


Did this answer your question?