AI Suggest for Kustomer
Guru will dynamically suggest helpful content for your support agents while answering customer inquiries in Kustomer. For a more detailed description of AI Suggest and instructions to enable within your Kustomer account: Learn more about AI Suggest & setup AI Suggest.
Guru can be configured to suggest specific knowledge to your team based on content or fields within Kustomer. For managers, Knowledge Triggers allows you to easily coach your team with information pertinent to their job. No more searching. Guru surfaces knowledge when and where your team needs it.. Learn how to set up Knowledge Triggers in Kustomer.
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