We're hopeful you'll find this quick guide helpful in outlining the key features to assist you as you kick off your use of Guru! Each feature mentioned below includes a link to access more detailed descriptions and instructions. Check them out:

  • Guru Academy Quickstart Course for Admins Learn how to get started with Guru through interactive, self-paced lessons in the Guru Academy.

  • Guru Glossary Quick guide to common Guru features and terms.

  • Guru Web App The Guru Web App is your one-stop site to view your team's content, assess analytics, handle billing, and invite and structure your team's users.

  • Content Migration Migrate your existing content from several different sources into your Guru knowledge base to see immediate adoption and value.

  • Knowledge Sync: Overview Sync content from external sources where your team is already working, such as Zendesk, Confluence, and Salesforce.

  • Understanding Collections Learn how to segment your Guru account in support of cross-departmental access and use.

  • Guru's Browser Extension The browser extension allows you and your team to access Guru as an overlay of your work, so you can easily create content based on what you're working on or reference resources all without leaving your workflow.

  • Analytics Assess your entire team's usage and gain insights on specific users and the content they're using via Guru Analytics.

  • Invite Users Invite new users, manage your users and the Collections they can access and what role they will play per Collection.

  • Creating and Managing Groups Make the verification process simpler and organize your users with a scalable team structure in Guru via Groups.

  • Collection Permission Determine the role (Author or Read-Only access) each Group and the individual users within a Group will play per Collection.

  • Guru's Mobile Apps It’s easier than ever to grab your knowledge on the go with Guru’s mobile applications for iOS and Android.

  • Payment & Billing Upgrade (and subscribe) to Guru or update your team's billing information on Guru's Billing Page, which can be found under your avatar in the web app.

📑 Related articles

Not a Guru Admin? Check out the following articles to learn more about your role in Guru:

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