Roles: Read Only, Authors, Admins
Tags greatly enhance searching for information in Guru, but as your content grows in size, you'll need a way to organize your Tags. That's where Categories come in! Learn how to use Categories to group and differentiate Tags.
How to Create a Category
Navigate to the Tag Manager, found in left navigation bar of the web app (app.getguru.com). As a reminder, only Admin and Authors can access the Tag Manager.
From there, you will see your ungrouped Tags on the right side of the Tag Manager under "Add a Tag". On the left are Categories and categorized Tags.
To add a Category, enter the desired name into the "Add a Category" field and press enter. You can always edit the name of the Category by hovering over it and clicking the pencil icon.
There are three ways to add a Tag to a Category:
Drag the Tag from the right side of Tag Manager into the Category in which you would like it. Tags can only exist in one Category. Thus, they are a great way to differentiate Tags of the same name that pertain to separate subjects. For example,
#FAQis a common Tag name. Placing them in Categories called "Product 1" and "Product 2" ensures that they won't be confused with each other.
Click on the Tag to open up the Tag Settings. Here, you can edit the Tag's name, assign it to a Category, delete it, or merge it with other Tags.
Finally, you can automatically add a net new Tag within a Category by clicking "Add a Tag" in the Category field.
Categories allow you to visually assess the organization of your Tags, so continue adding and reworking Tags and Categories to best suit your team!
Learn to search using Categories here.