Using Duplicate Detection
Combing through your knowledge base to find duplicate content can be a daunting task – don't worry, you can let Guru do the work for you! With Duplicate Detection, Guru continuously monitors your knowledge base by intelligently flagging duplicative content to ensure your knowledge base is a single source of truth. Once identified, Duplicate Detection allows you to easily edit, archive, or dismiss the content.
How to Use Duplicate Detection
Click on your avatar in the top right corner of the Web App
Select Team Settings
Click on Duplicate Detection
Read through your Duplicate Detection Queue. Each Card group includes:
Primary Card - The oldest or most popular Card
Duplicate Card(s) - The content Guru identifies as similar to the primary Card
Popularity Score - The amount of times each card has been viewed, copied, and shared by your team
Similarity Rating - The degree of similarity between the Cards in the group
Take action by clicking on the ellipsis next to the duplicate Card by either:
Editing the content to highlight differences
Archiving the duplicate content
Dismissing the Card as a non-duplicate
If you determine that a Duplicate group does not contain any duplicates, you can simply dismiss it by clicking "Dismiss Group" in the top right.
NOTE: Duplicate Detection will run once a day in your Guru team.