Dropbox: Knowledge Sync

Role: Admin


Unify fragmented and siloed knowledge. Easily sync assets from Dropbox and empower your team with a unified Guru knowledge base.

Our Dropbox Sync feature is a part of our Knowledge Sync offerings. Learn more about Guru's Knowledge Sync feature here. NOTE: You'll need to be an Admin in Dropbox to authorize Guru to complete a third-party Sync.


  1. Navigate to the Guru Web App and click on your Avatar on the top-right corner

  2. Select Team Settings from the dropdown selector

  3. Select the Knowledge Sync in the left sidebar

  4. Click Sync a New Collection and select Dropbox as the External Account Type

  5. Click Authorize to sync with Dropbox with your Dropbox Business login

    1. Dropbox Sync can only be configured with Dropbox Business accounts

    2. In order to authorize this integration, you must be a Dropbox Business Admin as well

  1. Once your account is authorized, choose a folder to sync

  2. Enter the email you use for Dropbox Business to confirm your account

    1. This does not need to be the same email you use to log into Guru

  3. Choose whether you would like to Embed Assets:

    1. Yes: Regardless of access set in Dropbox, file assets on a synced card will be previewed in an embedded file viewer and downloadable

    2. No: File assets on a synced card will display as a file link that redirects to Dropbox instance of file. The file will not be displayed in Guru

  4. Title your collection and click Save

NOTE: View and edit permissions are still managed in Dropbox once the Collection is Synced

  1. Once you click save, please allow up to 24 hours for the initial sync to go through

  2. Navigate to the Knowledge Tab and select the Collection to which you’ve synced

  3. View your Dropbox content in Guru Cards!


Want to learn more? Start a free trial or contact us at support@getguru.com. You can also chat with our support team by selecting Contact Us from the right sidebar of your main Dashboard, or selecting Chat with us! under your avatar in the Web App or extension.