Answering Questions in Microsoft Teams

Help your team preserve new knowledge! ⚡️

With Guru's "Answer with Card" action in Microsoft Teams, your team can seamlessly leverage your collective Guru knowledge right within the context of your conversations. Simply search for the information you need without ever leaving Microsoft Teams!

Search for the answer in Guru using an existing Card:

  1. In the upper-right hand corner of a Slack message, click the three ellipses to open a dropdown selector with More actions > then Answer with Card.

Screen Shot 2020-12-02 at 10.55.44 AM.png

  1. You can then search Guru for Cards that may help answer your question. To help, you'll see the search bar will automatically be populated with the question from the original message. There you can view the Card to double check, or answer with that Card right in the thread!

Screen Shot 2020-12-02 at 10.57.55 AM.png

Create a new Card

Use these instructions to turn your answer into a new Guru Card to preserve that information!

Still need help? We're here for you! 🤓

If you have any questions about Guru, please contact Guru Support by clicking "Chat with Us!" under 'Team Settings' in Guru or by sending an email to 🧠