Box: Knowledge Sync

Roles: Admins


Unify fragmented & siloed knowledge. Easily sync assets from Box and empower your team with a unified Guru knowledge base.

Our Box Sync feature is a part of our Knowledge Sync offerings. Learn more about Guru's Knowledge Sync feature here.

Setup Box Knowledge Sync

  1. Navigate to the Web App and click on your Avatar on the top-right corner.

  2. Select Team Settings from the dropdown selector.

  3. Select Knowledge Sync from the left sidebar

  4. Click Sync a New Collection and select Box as the External Account Type.

  5. Click Authorize to sync with Box using your username and password.

  6. Once your account is authorized, choose a folder to sync.

  7. Title your collection and Click Save. See below for an example:


    NOTE: View and edit permissions are still managed in Box once the Collection is Synced. This means that if any Guru user attempts to access synced information, they will also require permission in Box to view or edit the content.

  8. Once you click save, please allow up to 24 hours for the initial sync to go through.

  9. Navigate to the Knowledge Tab and select the Collection to which you’ve synced.

  10. View your Box content as Guru Cards!

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Want to learn more? Start a free trial or contact us at You can also chat with our support team by selecting Contact Us from the right sidebar of your main Dashboard, or selecting Chat with us! under your avatar in the Web App or extension.