May 2019 - the NEW Essential edition

Edition: Essential


What's new with Guru's Essential edition?

NEW and IMPROVED Features

  • Knowledge Alerts: Notify your team of critical new or existing knowledge they need to read, and certify that they've actually done so -- all within the Guru workflow

  • AI Suggest Expert: Leverage Guru’s AI to guide your team to the correct subject matter experts for questions and verification. Users choose recommended experts up to 70% of the time with AI Suggest Expert!

  • Guru iOS Mobile App - Search your Guru knowledge base on the go. Check out our 1st clean and fast MVP of Guru’s mobile app. Read more here: Using Guru's iOS Mobile App

  • Knowledge Sync: Unify your team’s knowledge in Guru from your existing knowledge sources such as Zendesk, Confluence, Google Drive, Kustomer, Box, and more.

  • Analytics: Gain insights into how your knowledge is being used, its impact on your team’s performance, and where your team has gaps in information

  • Knowledge Triggers: Suggest relevant Guru knowledge to your team based on specified content or fields on the webpage they are viewing. No more searching


Still curious? Join us for one of our Spring Launch Webinars: