Does Guru offer a Firefox Extension?
As of August 2020, Guru has deprecated our Firefox Extension. Moving forward we will not support future development of our Firefox Extension. Guru's Web App in Firefox will continue to be functional.
Why did you deprecate the Firefox Extension?
It’s important to us that we provide you with the best experience possible when using Guru. With that commitment comes our responsibility to ensure that your experience with Guru is consistent and reliable across all platforms, including our web application, browser extensions, chat integrations, and beyond.
We regularly evaluate all areas of our product with extreme rigor to ensure they enable Guru’s mission—that the knowledge you need to do your job should find you, when and where you need it most. When features are unable to further that mission, we have to consider the technical requirements of continuing to support them.
In evaluating our usage data, we’ve seen that our users overwhelmingly rely on Google Chrome as their browser of choice, and use Guru’s Chrome browser extension to bring knowledge into their workflows. We’re confident that investing in a strong Chrome experience is critical to ensuring the long-term success and happiness of our users. We’ve subsequently found that very few users are utilizing our Firefox browser extension, which we have not been able to update since September 2019 and is missing out on critical fixes and enhancements.
We highly encourage you to install our Google Chrome browser extension for the best experience of bringing knowledge to the places you work. You can follow these instructions to install the Chrome browser extension installed in just a few clicks.
If you have any questions about Guru, please contact Guru Support by clicking "Chat with Us!" under 'Team Settings' in Guru or by sending an email to firstname.lastname@example.org 🧠