Utilizing Categories

Roles: Read Only, Authors, Admins


Tags greatly enhance searching for information in Guru, but as your content grows in size, you'll need a way to organize your Tags. That's where Categories come in! Learn how to use Categories to group and differentiate Tags.

How to Create a Category

  1. Navigate to the Tag Manager, found in left navigation bar of the web app (app.getguru.com). As a reminder, only Admin and Authors can access the Tag Manager.

  2. From there, you will see your ungrouped Tags on the right side of the Tag Manager under "Add a Tag". On the left are Categories and categorized Tags.

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  3. To add a Category, enter the desired name into the "Add a Category" field and press enter. You can always edit the name of the Category by hovering over it and clicking the pencil icon.

  4. There are three ways to add a Tag to a Category:

    • Drag the Tag from the right side of Tag Manager into the Category in which you would like it. Tags can only exist in one Category. Thus, they are a great way to differentiate Tags of the same name that pertain to separate subjects. For example, #FAQ is a common Tag name. Placing them in Categories called "Product 1" and "Product 2" ensures that they won't be confused with each other.

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    • Click on the Tag to open up the Tag Settings. Here, you can edit the Tag's name, assign it to a Category, delete it, or merge it with other Tags.

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    • Finally, you can automatically add a net new Tag within a Category by clicking "Add a Tag" in the Category field.

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Categories allow you to visually assess the organization of your Tags, so continue adding and reworking Tags and Categories to best suit your team!

Learn to search using Categories here.