Content Sync: Set up

Plan: Pro
Roles: Admins

  1. Navigate to the Web App and click on your Avatar on the top-right corner.

  2. Select “Integrations” from the dropdown selector.

  3. Select the “Content Sync” integration and click “Connect.”

  1. Input your The ‘Zendesk Account Host’ field. This is our default Zendesk address. See below for an example:


  1. Click Authorize. Once you’ve authorized your Zendesk Account, you will be prompted to submit a Collection Name and Locale.

  2. Enter the name of the Collection where you’d like your Zendesk Content to sync.

  3. Click “Connect” to initiate Content Sync.

    1. NOTE: This process may take up to 24 hours.

  4. Navigate to the Knowledge Tab and select the Collection to which you’ve synced.

  5. View your Zendesk Articles as Guru Cards!