Removing Users

Roles: Admins


Removing Users ⚡️

To best experience Guru's value, your account should reflect your team's structure as it evolves. When team members leave or take on new positions, Admins should remove those users from Groups and re-evaluate their content.


How to Remove a User

  1. Navigate to your avatar and click Team Settings (app.getguru.com/#/team).

  2. Select the "Users & Collections" tab in the left sidebar

  3. Identify the user you want to remove and click the gear icon to the right of their name.

  4. Select 'Remove from Team'.

  5. Click 'Remove' to confirm that you want to remove the user.

NOTE ⚠️

When removing users, note that teams must have at least one Admin per team.
  1. If that person has created content, you will be asked to transfer verifier responsibility of those Cards. Choose the person you would like to edit and verify that content. Remember that only Authors can create and edit content.

  2. If you anticipate removing a user, it will be helpful to reassign their Cards via Card Manager prior to removing them. Find out how to edit the verifier and verification timeline of cards here.

  3. If you a remove a user that verifies content without reassigning verification responsibility, all of these Cards will appear to have nobody as the verifier.

  4. That person can no longer access your knowledge or take actions in Guru. Your billing will be updated to reflect the change, dependent on your account details.

Still need help? We're here for you! 🤓

If you have any questions about Guru, please contact Guru Support by clicking "Chat with Us!" under 'Team Settings' in Guru or by sending an email to support@getguru.com 🧠